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FedEx® Sucks!

@fedex_sucks
Frustrated with FedEx® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 5,251 people in a public venting!
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Founded
1971
Address
3670 Hacks Cross Road, Building G, Memphis, TN 38125
Chairman, President and Chief Executive Officer
Frederick W. Smith
Total Compensation (2014)
$13.8m (SEC DEF 14A Filing)

 – About 10 hours ago.

FedEx is the WORST delivery company that I have ever had the misfortune to deal with. I will never use them again, not any company which uses them exclusively. I hope they collapse financially,...

FedEx is the WORST delivery company that I have ever had the misfortune to deal with. I will never use them again, not any company which uses them exclusively. I hope they collapse financially, because they do not deserve my business.

 – About 15 hours ago.

I will no longer be using companies who use FedEx as their shipper and I'm telling them as much. I suggest everybody else who has issue do the same. Customer service is abhorrent and their drivers...

I will no longer be using companies who use FedEx as their shipper and I'm telling them as much. I suggest everybody else who has issue do the same. Customer service is abhorrent and their drivers are lazy and liars. Feel bad for the employees that are actually worth a shit at the company, but I hope it goes bankrupt.

 – About 17 hours ago.

My Wife just had Surgery to remove kidney stones, her doctor ordered a lab corp 24 hour home test to determine what kind of kidney stones. She did the 24 hour test on Sunday, Jan. 20th, 2019 starting...

My Wife just had Surgery to remove kidney stones, her doctor ordered a lab corp 24 hour home test to determine what kind of kidney stones. She did the 24 hour test on Sunday, Jan. 20th, 2019 starting at 8 am. She finished the test on Jan 21th at 8am. We called FedEx at 9 am to schedule a residential pickup as directed by the instructions in the kit. The test has to go from Mt. Washington Ky to Chicago IL before 96 hours is up or the test is no good. It had a prepaid overnight priority label and is FedEx Express. We spent all of Monday, Jan 21 st, 2019 waiting on FedEx to pickup the important prepaid package. It is now Tuesday, Jan 22nd, 2019 and I just got a phone call that the package cannot be picked up before 1 pm today, At 1 pm today that will be 29 hours after the end of the test and it still has to get into the FedEx delivery system and make it's way to Chicago. I am now afraid that the past two days of our lives were wasted and the test will be no good because of FedEx's ineptness. My wife and I each talked to FedEx a grand total of 5 times, not counting the times that the phone was disconnected by FedEx and I had to call back. They seemed to lose my call as it came closer to 5 pm, hmmmm? Each phone call is a different "Representative" and I talked to two different "Customer Advocates" Each one told me it was going to be picked up soon and I ended up with 3 different SDFA numbers and there was another SDFA number that wasn't given to me. I asked for a phone number directly to a manager that would be able to get it figured out and be able to call back that a pickup would be made. I was told "no that is not allowed for their safety". I was also told, when I asked, that my address was shown along with the caller Id at their office, yet they twice got my address wrong and around 2 in the afternoon on the 21st, 2019 I actually saw the FedEx truck speeding past our street, then my wife and I watched from our picture window and it then came speeding back and went past our street again. I guess once a FedEx prepaid label is put on a package, FedEx then doesn't care, even if it is a time sensitive medical test. It is now almost Noon and I have waited on FedEx to pickup for almost 27 hours. Who knows if it will ever get picked up? FedEx really does suck.

 – About 18 hours ago.

2-Day delivery means more like 4-5. Tracking the package I ordered last Thursday, it has sat in their holding facilities for 24 hours or more. And its not like they don't have weekend shifts. WTF?...

2-Day delivery means more like 4-5. Tracking the package I ordered last Thursday, it has sat in their holding facilities for 24 hours or more. And its not like they don't have weekend shifts. WTF?

 – About 2 days ago.

Fedex sucks, they say the package was delivered- even signed for! And yet it will not be there. It won't even be int he luxer one box that protects your items. It is all a big hassle. I would...

Fedex sucks, they say the package was delivered- even signed for! And yet it will not be there. It won't even be int he luxer one box that protects your items. It is all a big hassle. I would avoid Fedex deliveries where-ever possible. If you must use the lesser shipment company, you must be actively seeking the delivery driver every hour until the package is scheduled to arrive.

 – About 5 days ago.

What happened to FedEx it use to be very reliable but not anymore. I know if FedEx delivers it won't be on time or my neighbors will have the package again....

What happened to FedEx it use to be very reliable but not anymore. I know if FedEx delivers it won't be on time or my neighbors will have the package again.

 – About 6 days ago.

The dump packages for my ENTIRE neighborhood at my fence gate, even in the pouring rain, because I'm the first house on the street. I'm not your damn hub!...

The dump packages for my ENTIRE neighborhood at my fence gate, even in the pouring rain, because I'm the first house on the street. I'm not your damn hub!

 – About 1 Week ago.

Where do I begin? I ordered a package from Georgia. I live in Pennsylvania. It shipped from GA to VA, then to AL, to TX, then AZ, now it's been loaded on the wrong truck, in MO. And they say...

Where do I begin? I ordered a package from Georgia. I live in Pennsylvania. It shipped from GA to VA, then to AL, to TX, then AZ, now it's been loaded on the wrong truck, in MO. And they say they're pretty sure its returning to the shipper!
It's been 9 days. What a JOKE. I will pay extra to avoid FedEx

 – About 1 Week ago.

fedex damaged my package so I had to reorder. waited another week for delivery but since is was not at home the wouldn't leave the package, just a note. called customer service and was told the...

fedex damaged my package so I had to reorder. waited another week for delivery but since is was not at home the wouldn't leave the package, just a note. called customer service and was told the shipper requested the I sign on delivery tho the shipper insists they never ask for a signature. fedex tells me it will be delivered next day and I must be there to receive it, so I lose the day sitting at the house for a fedex truck that never comes. call fedex and am told that the package has not been scanned today so they don't know where is it but it could be delivered tomorrow so I will need to lose another day and sit here hoping a fedex truck comes up the drive..... this is why fedex sucks for me...

 – About 1 Week ago.

So, I had a full knee replacement last week. I can walk now but I’m pretty slow.

The fedex guy shows up and starts ringing the buzzer. I started to make my way down my 15 steps and...

So, I had a full knee replacement last week. I can walk now but I’m pretty slow.

The fedex guy shows up and starts ringing the buzzer. I started to make my way down my 15 steps and hallway and when I got to the door he was just pulling away (of course). He drove about 100 ft. and parked at the large apartment building next door. I yelled to him with the note and he motioned to me to come and get my package. I pointed to my knee and yelled that I can’t walk.

He just walked into the apartments, then came out and drove off.

I hate them with a passion, with every fiber of my being.

 – About 1 Week ago.

So Fedex Ground "left [the] package at the front door" of our business at 4PM this evening. Only one minor problem- Our business is one of about 50 warehouse/dock locations in a 100%...

So Fedex Ground "left [the] package at the front door" of our business at 4PM this evening. Only one minor problem- Our business is one of about 50 warehouse/dock locations in a 100% commercial area of Boston.

there are NO front doors, only refrigerated warehouse cooler doors. that means that anything left in front of one of these doors is entirely visible to the public/anyone walking or driving by.

It's also worthwhile noting that every major trucking and delivery company is well aware that all businesses close at 3-3:30 at this distribution center. For a driver of ANY company to just leave a package is as negligent as it gets. Unfortunately in my experience, this tends to be the norm for Fedex Ground and Home Delivery drivers - the "i don't care, I don't have to attitude".

And they wonder why Amazon eats their lunch every day and will continue to aggressively invade the delivery business with their own fleet and aircraft.

there's no fixing stupid.

 – About 1 Week ago.

Last week, the Fedex truck rode around for 3 days with my package on the truck. Tracking states "on the vehicle for delivery" Several times, they drove past the front of my house. The driver...

Last week, the Fedex truck rode around for 3 days with my package on the truck. Tracking states "on the vehicle for delivery" Several times, they drove past the front of my house. The driver even failed to stop at the stop sign on our street, which is in MY FRONT YARD. I contacted Corporate and they were great. They contacted our local hub and the package was delivered the next day. The box looked like is was run over by the truck. The box contained dog food so the food package survived.

This week, our hub received my envelope on Monday AM. It was scheduled to be delivered on Wednesday (no idea who SCHEDULED this). It has been sitting at the hub for 2 days. I contacted Fedex and they stated that will not deliver my envelope until the SCHEDULED date.

No other delivery service hold packages like this. I am always getting packages "early" from other shippers. Fedex runs the risk of loosing a package if it just sits around.
By the way, my envelope contains a vehicle title.


 – About 1 Week ago.

Fed ex sucks....

Fed ex sucks.

 – About 1 Week ago.

I have lost a package thanks to FedEX, they take forever to send things and happen to be the only company that always gets my stuff wrong. How can such a garbage company still be in business? Stick...

I have lost a package thanks to FedEX, they take forever to send things and happen to be the only company that always gets my stuff wrong. How can such a garbage company still be in business? Stick with UPS or USPS.

 – About 1 Week ago.

Ordered online purchase 2 day shipping it arrived at my local FedEx outlet on Saturday today is Monday I live 20 minutes away yet just found out the package won't be delivered til Tuesday. Why...

Ordered online purchase 2 day shipping it arrived at my local FedEx outlet on Saturday today is Monday I live 20 minutes away yet just found out the package won't be delivered til Tuesday. Why would they allow a package to just sit there and not deliver sooner? I'm done with FedEx i won't buy from anyone who uses FedEx nor will I ever send anything FedEx.

 – About 1 Week ago.

on jan. 4th i sent a package out going to wilmington sc from florida it sat in orlando for three days before departing orlando ,it finally made it to north carolina ,and was scheduled to be delivered ...

on jan. 4th i sent a package out going to wilmington sc from florida it sat in orlando for three days before departing orlando ,it finally made it to north carolina ,and was scheduled to be delivered on saturday 1 /12/18 but was not delivered ,then the tracking for this item said pending, no known delivery date available for this item, now it is monday jan 14 and tracking now says it will be delivered today by 8 pm?? i will believe it when i see it !!!

 – About 1 Week ago.

Ordered a package from Wilmington NC to Dallas TX on 1.11, they gave me a crazy long delivery date of 1.23!
Monday 1.14 comes around, and the tracker says the package is 20 miles away with a...

Ordered a package from Wilmington NC to Dallas TX on 1.11, they gave me a crazy long delivery date of 1.23!
Monday 1.14 comes around, and the tracker says the package is 20 miles away with a new delivery date of 1.22! Is the package just going to sit around in their facility for another week?

 – About 1 Week ago.

Had a package delivered to Syracuse New York. The tracking information showed it went out on the truck one day and then back to the facility for no apparent reason. Then the tracking information did...

Had a package delivered to Syracuse New York. The tracking information showed it went out on the truck one day and then back to the facility for no apparent reason. Then the tracking information did provide a delivery date. I called customer service but getting through to speak to a human being is an absolute nightmare. The voice recognition software on the phone system completely sucks. The person I ultimately was able to speak to new nothing and was not helpful. It took her forever to figure the most simple matter out. Her English was terrible. UPS service is hands-down better. I have had very few issues with UPS but whenever I did I called and immediately got ahold of somebody who solved the problem in that single phone call. I will never use FedEx again. Also a friend of mine recently had a FedEx package delivered. He made an error on the address and used a nonexistent address. Instead of holding it and calling him, they delivered it to a random neighbor of the recipient. It took him over a week to locate it. Unbelievably stupid service.

 – About 1 Week ago.

Ordered package from ATL to be delivered in CHI 1/10. Arrived in CHI sorting station 1/9 in the morning. Now in Pending state ever since with no delivery date in sight. Did you guys lose it? There...

Ordered package from ATL to be delivered in CHI 1/10. Arrived in CHI sorting station 1/9 in the morning. Now in Pending state ever since with no delivery date in sight. Did you guys lose it? There should be no reason for this.....

 – About 1 Week ago.

Toronto, Canada: Population 6 Million in the greater area.

FEDEX Sucks #1
FEDEX Agent (Explaining why they can't redeliver to my address): You can pick it up from our...

Toronto, Canada: Population 6 Million in the greater area.

FEDEX Sucks #1
FEDEX Agent (Explaining why they can't redeliver to my address): You can pick it up from our warehouse (90 minute drive from delivery location)

FEDEX Sucks #2
FEDEX Agent: Driver can't figure out where to deliver my package.
ME: At reception, at the main entrance of a hospital.
FEDEX Agent: Do you have a room number?
ME: When you walk into the building, there is an enormous sign. It says, "RECEPTION". The driver can leave it there.
FEDEX Agent: So you DON'T have a room number?
ME: For our reception? No.
FEDEX Agent: Could you pick this up from our warehouse?
ME: No, it's 90 minutes away. And your job includes delivery, not just transportation from city to city.
FEDEX Agent: So you can't pick it up?
ME: So you can't deliver to a major downtown hospital?
FEDEX Agent: Let me see. This is unusual.
ME: I agree.

FEDEX Sucks #3
FEDEX Agent: We tried to drop it off, but you have no buzzer.
ME: Yes, there is a buzzer. And a concierge with signing authority.
FEDEX Agent: We need a buzzer code.
ME: There is no code. You just push the buzzer, and someone speaks to you.
FEDEX Agent: We need a code.

FEDEX Sucks #4
ME: Home all day. No delivery.
FEDEX Agent: There was an issue, we can drop it off tomorrow.
ME: I work in a hospital and cannot take the day off tomorrow. Can you deliver it to the hospital?
FEDEX Agent: No, we can't change the delivery address. You could pick it up from our warehouse.
ME: Oh - the one in Woodbridge that's a 90-minute drive?
FEDEX Agent: I'm not showing it as a 90-minute drive from your location. It's about half that.
ME: Do you think I might have to drive back home from the warehouse? That would make it 90 minutes.

 – About 1 Week ago.

Ordered a MacBook Pro with 1 day shipping. Driver has NEVER come before 10:00 AM but came today (Saturday) at 8:30 AM when I was showering. Called FedEx immediately and asked them to contact driver so...

Ordered a MacBook Pro with 1 day shipping. Driver has NEVER come before 10:00 AM but came today (Saturday) at 8:30 AM when I was showering. Called FedEx immediately and asked them to contact driver so I could chase him down. Customer service refused and said the only option was to wait until Tuesday. Treated me very rude and had no interest in solving my problem, just repeated FedEx policy over and over and over.
Called Apple and they intervened, telling me FedEx would call when item came back to depot and that "for sure" I could pick it up today. Never got the call.
Fed Ex policy calls for 3 delivery attempts then product will be returned. As I will be out of town when they would make their next two attempts, I cancelled the order with Apple to avoid "delivery failed" stickers all over my front door, an open invite for burglars. Told Apple I won't order from them as long as they use FedEx.
I order stuff online all the time. UPS sends a text with a map of where the driver is, and how many more stops before mine. Heck, I even had an Amazon delivery person call me from in front of my house to let me know he had a package (worth about $15) that he wanted to make sure was delivered.
Bottom line, FedEx employees are lazy, arrogant and though their technology is from the 1980s, barely works and leaves customers guessing, act like they are the only delivery game in town.

 – About 1 Week ago.

Ordered gaming desktop, it came 2 weeks late because it got lost. Ordered a 2000 dollar laptop, it got lost and delivered to a wrong address. Just ordered coilovers for my car... got lost......

Ordered gaming desktop, it came 2 weeks late because it got lost. Ordered a 2000 dollar laptop, it got lost and delivered to a wrong address. Just ordered coilovers for my car... got lost... investigation found the driver decided to stop delivering at 6pm because he wanted some time off, so they are stuck in a truck until tuesday when i will have to drive 50 miles to the fedex distribution center because I cant be at my house from 8am - 8pm because of work.

 – About 1 Week ago.

They never deliver on time. Ever. Every time I ship or receive a package through Fedex, the scheduled delivery date is always pushed back three or four times. And if your package gets to it's...

They never deliver on time. Ever. Every time I ship or receive a package through Fedex, the scheduled delivery date is always pushed back three or four times. And if your package gets to it's destination hub early and you didn't pay for expedited, they sit on your package until the day arrives in which it should have been delivered. Seriously, you people are complete scum sucking idiots. If FedEx offered their services for free, I would still pay UPS. Let that sink in.

 – About 1 Week ago.

Was waiting for my package with the door open, sitting in the living room, check the website tracking to see it say that it missed the delivery because "Customer Not Available or Business...

Was waiting for my package with the door open, sitting in the living room, check the website tracking to see it say that it missed the delivery because "Customer Not Available or Business Closed" despite my door being open, they never knocked, just left a slip saying they missed me on my storm door. Now i have to wait until Tuesday for them to attempt the same thing. This happens every time i get a package from fedex but this is the first time i needed to sign for it, they usually just leave it in my driveway, not even my porch. So its extremely irritating, especially since i paid $50 on shipping to get it here today. Fedex should be more responsible to their customers.

 – About 2 weeks ago.

I buy computer components from Newegg, and pay for shipping and found out Newegg using fedex for shipping totally fraud shit, wouldn’t buy stuff from Newegg if I know they using fedex. Paid 13...

I buy computer components from Newegg, and pay for shipping and found out Newegg using fedex for shipping totally fraud shit, wouldn’t buy stuff from Newegg if I know they using fedex. Paid 13 dollars for shipping and they didn’t direct shipping to my house. Saturday , 1/12/2019
2:06 pm
JOLIET, IL
In transit
2:03 am
EMPORIA, KS
In transit
Friday , 1/11/2019
12:48 pm
ENCINO, NM
In transit
12:39 am
FLAGSTAFF, AZ
In transit
Thursday , 1/10/2019
11:38 am
COLTON, CA
In transit
Wednesday , 1/09/2019
11:32 pm
ARCADIA, CA
Left FedEx origin facility
7:25 pm
ARCADIA, CA
Arrived at FedEx location
9:22 am
Shipment information sent to FedEx
12:00 am
ARCADIA, CA
Picked up No hope.

 – About 2 weeks ago.

So, we finally got some extra cash to get a wide baby gate. Didn't notice that the shipping company used was fedex. I have NEVER gotten a package sent by fedex on time. I have only a few times...

So, we finally got some extra cash to get a wide baby gate. Didn't notice that the shipping company used was fedex. I have NEVER gotten a package sent by fedex on time. I have only a few times received from ups late, but for me they are almost always on time or early. The baby gate was supposed to be here on the 11th of Jan. Then I checked the tracking link and not just the email. That changed the date to today the 12th of Jan. I checked it again today to make sure and now it says it's about 4 hrs away and no scheduled date for delivery is available. Ok, we got some snow, that hasn't seemed to stop(might slow down, but not stop) USPS or UPS in the past. My brother works for a franchise of fedex and the boss never keeps any of their trucks in proper working condition. I'm going to start checking before I buy to see what shipping company will be used. I'm done with fedex. Complete idiots. I know my brother is one and works there

 – About 2 weeks ago.

So the package I was waiting for from California for a week was finally received at the hub fifty miles from my house in CT. I figured that I might actually get it on time.

Oh no. That...

So the package I was waiting for from California for a week was finally received at the hub fifty miles from my house in CT. I figured that I might actually get it on time.

Oh no. That would be remarkably efficient.

Inexplicably, it was next sent 400 miles backwards to a hub in PA, where it sat until coming back to the same damn CT hub in the wee hours of the morning, today--the promised delivery date.

An online auto chat assured me that it would be on time. Ha ha ha. As night fell, so did my hopes of putting together the expected shelving unit on my day off.

Lo and behold. The date flipped to tomorrow, in tracking. Color me shocked. Not.

 – About 2 weeks ago.

The biggest LIE of FEDEX (and UPS) are their BS time in transit maps! (the ones on their web sites where you put in a zip code and it shows X biz days delivery). I have NEVER got a FEDEX / UPS...

The biggest LIE of FEDEX (and UPS) are their BS time in transit maps! (the ones on their web sites where you put in a zip code and it shows X biz days delivery). I have NEVER got a FEDEX / UPS package inside of the delivery time stated on that site. Monday morning a fedex pkg shipped out (scanned in, Picked up, then arrived at fedex location monday jan8 @ 2pm).

Map on fedex site shows 4 biz days. So why is this sch. for NEXT MONDAY? not Thursday/Friday/sat, but next Monday, 6x biz days later.

this was in fedex hands b4 many hours b4 their daily cut off time. fine skip the frist day then. still should be here firday or sat.

usps package (priority) in my experience is the only service that is mostly on time and SOMETIMEs will be a day early. + their standard is 2/3day priority to almost anywhere in cont. usa

 – About 2 weeks ago.

My bad experiences with FedEx have me seriously considering not shopping from online businesses who use them. With UPS I can follow my packages ON THE TRUCK and track their progress to my house. UPS...

My bad experiences with FedEx have me seriously considering not shopping from online businesses who use them. With UPS I can follow my packages ON THE TRUCK and track their progress to my house. UPS will take a picture of a package on my doorstep to show where it was left and send it to me.
With FedEx, I've sat at home ALLLLL day waiting for a delivery requiring a signature because they can't give windows of time. Their deliveries always take longer than UPS, too.
My most recent disappointment is with an order shipping from California that passed through my state on its way to Connecticut, where it sits. Originally schedule to arrive here tomorrow the 10th (which I thought was slow to begin with), it now is not supposedly arriving MONDAY the 14th! So. Ever-loving. Frustrating.

 – About 2 weeks ago.

FedEx is the absolute worst! They are always late. My package has been sitting on the same city for 3 days!...

FedEx is the absolute worst! They are always late. My package has been sitting on the same city for 3 days!

 – About 2 weeks ago.

Ordered a firearm with 2 day shipping, It got to Memphis hub and has sat for 4 days. I called today and it never made it on the plane. FedEx customer service told me the weather was causing them...

Ordered a firearm with 2 day shipping, It got to Memphis hub and has sat for 4 days. I called today and it never made it on the plane. FedEx customer service told me the weather was causing them issues and air traffic control problems in the area. The problem is it was 55 and rain today in Memphis and my sister who works at FAA ATC said nothing is wrong with that RTCC in the area. THEN Memphis said that they couldn't confirm the package was even in the building and that they couldn't actually confirm where the firearm was. Nothing like being lied to by a company who lost a firearm. Retards

 – About 2 weeks ago.

Package has four different delivery dates. It said package arrived at Perrysburg Ohio on it way to Michigan at 3:am. Now 12 hours later it says arrived at Perrysburg Ohio at 4:40pm. How can it...

Package has four different delivery dates. It said package arrived at Perrysburg Ohio on it way to Michigan at 3:am. Now 12 hours later it says arrived at Perrysburg Ohio at 4:40pm. How can it arrive at the same facility twice 12 hour apart. Fed ex agent cant tell when I will get it

 – About 2 weeks ago.

Called to order a ground pickup, they sent Express. Called to correct, had to speak with 1,000,000 robots, none of which ever asked how much my package weighs. Told to order a box with pickup - they...

Called to order a ground pickup, they sent Express. Called to correct, had to speak with 1,000,000 robots, none of which ever asked how much my package weighs. Told to order a box with pickup - they can't give me a box for ground service. But "it should be okay because my shipment is only 1lb?" - Nope, it's 25lbs. What has happened? It's like they've never actually done this before.

 – About 2 weeks ago.

After missing the delivery date on the 5th, now it will languish in Sacramento until it arrives in San Francisco on the 9th. I could walk to Sac and pick it up faster than they'll drive it to me....

After missing the delivery date on the 5th, now it will languish in Sacramento until it arrives in San Francisco on the 9th. I could walk to Sac and pick it up faster than they'll drive it to me.

 – About 2 weeks ago.

Worst shipping service ever. Never arrives when it's supposed to. What ever happened to the Pony Express?...

Worst shipping service ever. Never arrives when it's supposed to. What ever happened to the Pony Express?

 – About 2 weeks ago.

My package has been in "Transit" in the same city for 26 hours. Still says delivery by end of day and its 8pm....

My package has been in "Transit" in the same city for 26 hours. Still says delivery by end of day and its 8pm.

 – About 2 weeks ago.

My package has been sitting 20 miles away from me for 5 days. It was meant to be delivered Saturday but switched to pending and has just been sitting there since. it would take me an hour round trip...

My package has been sitting 20 miles away from me for 5 days. It was meant to be delivered Saturday but switched to pending and has just been sitting there since. it would take me an hour round trip to go pick it up but of course that's not an option.

 – About 2 weeks ago.

Why has my package just been sitting at the North Salt Lake Utah facility for the last 8 days. This is ridiculous. How do you manage to stay in business with as shitty service as you have. FedEx...

Why has my package just been sitting at the North Salt Lake Utah facility for the last 8 days. This is ridiculous. How do you manage to stay in business with as shitty service as you have. FedEx always seems to be late. If I had the choice I would never use FedEx again. UPS has a way better tracking system and almost always on time or early. Better pick up the pace FedEx.

 – About 2 weeks ago.

Fedex's website says the recipient is not available to accept the delivery. I know, however, that the recipient is at the delivery address. I went to Fedex online chat to ask them why their...

Fedex's website says the recipient is not available to accept the delivery. I know, however, that the recipient is at the delivery address. I went to Fedex online chat to ask them why their website says this. Eventually, they came back to me to say they cannot help me and I must phone because the US branch of Fedex did not capture the information?

What?! The parcel is in Houston, TX. I thought that was in the United States or did Texas secede from the US in the early hours of the morning? They then ask me if there is anything else they can help with and end the chat.

Could someone please get me a job at Fedex so I can also be paid for doing nothing.

 – About 2 weeks ago.

FEDEX not only sucks they lie. Was home the whole day I was supposed to receive a delivery and never got it. The driver stated no one was home to receive the delivery. They are either incompetent or...

FEDEX not only sucks they lie. Was home the whole day I was supposed to receive a delivery and never got it. The driver stated no one was home to receive the delivery. They are either incompetent or liars. Also fishy that the next delivery attempt was going to be on Tuesday. If it was on a truck for a delivery on Saturday why wouldn't the next attempt be on a Monday. Customer service was anything but helpful. Would never choose Fedex if it was my choice.

 – About 3 weeks ago.

I ordered a CPU from a business located in Industry CA it was shipped on the 3rd via Fedex two day shipping, but the company estimated it wouldn't arrive until the 7th. I only live 7 hours away in...

I ordered a CPU from a business located in Industry CA it was shipped on the 3rd via Fedex two day shipping, but the company estimated it wouldn't arrive until the 7th. I only live 7 hours away in Sacramento and got an update from Fedex saying that the item would likely arrive on the 8th. Even USPS isn't this slow.

 – About 3 weeks ago.

I finally got walmart to refund two gift cards that I purchased a TV with, it was shipped the 24th of Dec from Ca and a couple days later it was listed as in Pecos Tx, within 8 hours it was headed...

I finally got walmart to refund two gift cards that I purchased a TV with, it was shipped the 24th of Dec from Ca and a couple days later it was listed as in Pecos Tx, within 8 hours it was headed back the opposite direction and landed in Mesa Arizona, next it was air shipped to Olive Branch Ms, then two days later it went on down to Baton Rouge where ever since then has been banged around all week in the nightly truck song. I got my money returned this evening all within two hours by walmart so altho I wanted that good deal on that TV I would rather drink from a poison well than ever have fedex involved with shipping me anything. I will not buy something online if it is delivered by fedex. I will always ask and make sure no fedex !!! They pulled this last christmas also on a box of frozen steaks that was shipped to me by a fellow vet, a week went by with the usual excuses on tracking and a full week later they called me and ask if I still wanted that frozen box of food that thawed a week ago delivered. Go figure huh I'll let you guess what I told them.

 – About 3 weeks ago.

This f%@king FEDEX is driving me crazy!!! It has been two week and it says the package is on the vehicle for delivery and every day in the evening they change the day to the next day!!! what the...

This f%@king FEDEX is driving me crazy!!! It has been two week and it says the package is on the vehicle for delivery and every day in the evening they change the day to the next day!!! what the f%@k!!! what is this? I swear I will never ship with this f%@king piece of shit company

 – About 3 weeks ago.

The driver keeps marking undeliverable on packages. I called fedex and they said the driver didn't feel safe leaving the packages told FedEx I don't understand why he doesn't feel safe...

The driver keeps marking undeliverable on packages. I called fedex and they said the driver didn't feel safe leaving the packages told FedEx I don't understand why he doesn't feel safe it's in the country and there are 6 cameras covering the house . The next morning the driver calls me saying it was the company's sending the packages. Called one of the company's they said that wasn't true. 3 separate packages 3 separate company's still no delivery.

 – About 3 weeks ago.

I live in a busy area. FedEx trucks go up and down my street constantly. However, they can't seem to find me if I have a "Signature Only' package. This particular package left the...

I live in a busy area. FedEx trucks go up and down my street constantly. However, they can't seem to find me if I have a "Signature Only' package. This particular package left the Hagerstown FedEx depot 40 miles away, couldn't find me and had returned the package back to the depot in Hagerstown in less than 2 hours. I guess they didn't have any other packages to deliver. I manage to get all of my Amazon deliveries, many through FedEx, but if it requires a signature they state they can't find my house.

 – About 3 weeks ago.

Fedex broke two German Warwick Bass Guitars I had ordered, that was easily 5000 USD. Also, every.single.time. I order something overnight, and pay 20.00 plus bucks to do it, Fedex always seems to get...

Fedex broke two German Warwick Bass Guitars I had ordered, that was easily 5000 USD. Also, every.single.time. I order something overnight, and pay 20.00 plus bucks to do it, Fedex always seems to get it to me by around day 4 or 5. Every company that uses fedex has to refund me the shipping fees, every time. This company is a joke. I have a suggestion to businesses, Let the customer choose the carrier they want to deliver their product.

 – About 3 weeks ago.

FEDEX YOU LYING SACK OF SHIT!!! Package was supposed to be here today and there’s isn’t shit here. They should’ve swallowed the person behind the whole fedex corporation. I wouldve Bought a plan...

FEDEX YOU LYING SACK OF SHIT!!! Package was supposed to be here today and there’s isn’t shit here. They should’ve swallowed the person behind the whole fedex corporation. I wouldve Bought a plan b for your mother not to have you. Your service is complete f%@ken shit.

 – About 3 weeks ago.

fedex sends a text message to my phone that they will deliver on on 1/03 that someone needs to be there for signature. wait all day then find out the package is still in ft worth tx we live in tn come...

fedex sends a text message to my phone that they will deliver on on 1/03 that someone needs to be there for signature. wait all day then find out the package is still in ft worth tx we live in tn come on everytime we have someting delivered by fedex same story a big waste of time ups puts them to shame they suck. from now on if fedex is the companies carrier we will order from someone else what a joke

 – About 3 weeks ago.

Paid $100 to deliver a 1 page document from Arizona to Norway. It left on December 20, 2018 and still has not arrived by January 3, 2019. FedEx scheduled delivery on 12/28 and then tried to deliver...

Paid $100 to deliver a 1 page document from Arizona to Norway. It left on December 20, 2018 and still has not arrived by January 3, 2019. FedEx scheduled delivery on 12/28 and then tried to deliver it on 12/27 when I was out of town. They said they would deliver the next day. NOT. I scheduled another delivery January 3. NOT. Called support about the delivery and they said they would get back to me with an answer. NOT.

I have used FedEx in the USA and they are not that bad domestically. You are better off using the post office internationally.

 – About 3 weeks ago.

11 days no package, paid for 3 day. Told we dont have it, then after starting claim its mysteriously picked up, then hrs later its in Indiana, to be delivered today. I am in western Ny, yet thats a...

11 days no package, paid for 3 day. Told we dont have it, then after starting claim its mysteriously picked up, then hrs later its in Indiana, to be delivered today. I am in western Ny, yet thats a lie its showing in Indiana for days now not left. Call again told oh it was ice plane never went out, lies again. Call again told oh its weight and size was off so its stuck in Indiana wtf its a 7in square box 1lb. Never ever use these idiots again. Still no item I paid for to complete a job and I even paid the ridiculous price for 3 day.

 – About 3 weeks ago.

I have a route driver who marks business critical packages as "Attempted delivery/Business Closed" on a routine basis - but never even comes to the business to attempt delivery, or even leaves...

I have a route driver who marks business critical packages as "Attempted delivery/Business Closed" on a routine basis - but never even comes to the business to attempt delivery, or even leaves a door tag. He is likely sleeping in his truck somewhere and then after a good nap marks a bunch of packages as not deliverable. Screw FedEx -they have become awful!!! USPS or UPS is much more reliable.

 – About 3 weeks ago.

A package that was supposed to be delivered one month ago, has still not be delivered. Waited at home for a whole day, but still can not get the package. Will NEVER NEVER use Fedex! ...

A package that was supposed to be delivered one month ago, has still not be delivered. Waited at home for a whole day, but still can not get the package. Will NEVER NEVER use Fedex!

 – About 3 weeks ago.

Fed-X notified me I would receive my $400.00 order today. I live in Pensacola, FL. Waited all day. At the last minute they texted me saying, "No Deliveries Are Scheduled at this Time."...

Fed-X notified me I would receive my $400.00 order today. I live in Pensacola, FL. Waited all day. At the last minute they texted me saying, "No Deliveries Are Scheduled at this Time." Supposedly my order is in transit in IL, about 1000 miles away. Fed-X is the BIGGEST suck-wad bunch of imbeciles in the world. I used to live in Memphis. I knew some of the pilots that flew the shoddy planes. No wonder they crash from time to time.....I will always choose UPS from now on. Stick it Fed-X!

 – About 3 weeks ago.

I got a text message yesterday saying my $1000.00 purchase would be delivered by the end of the day TO-day.

At 6:15 pm today they sent another text saying the product was up in...

I got a text message yesterday saying my $1000.00 purchase would be delivered by the end of the day TO-day.

At 6:15 pm today they sent another text saying the product was up in Cleveland, TN (I live in Florida). I tried to go to their crappy website to sign up for Updates.I get nothing but an error message saying my phone number is not valid.

In the future...I will NEVER...I repeat NEVER allow FED-X to ship anything.

FED-UP WITH FED-X!!!!

 – About 3 weeks ago.

I ordered a phone. It was supposed to come on Wednesday. It didn't come. HMMMMMM. Now it says it will come on Thursday. I wonder if I will actually be able to get it. FEDEX SUCKS...

I ordered a phone. It was supposed to come on Wednesday. It didn't come. HMMMMMM. Now it says it will come on Thursday. I wonder if I will actually be able to get it. FEDEX SUCKS

 – About 3 weeks ago.

To receive my package, I stayed at home all day. No delivery. But Fedex claimed that a deliver was attempted. F%$^&k. Will never use Fedex again. ...

To receive my package, I stayed at home all day. No delivery. But Fedex claimed that a deliver was attempted. F%$^&k. Will never use Fedex again.

 – About 3 weeks ago.

My USPS items are traveling across the country within two days meanwhile it takes FedEx a week to deliver a package that's a few states away. You know you suck whenever the bureaucrats are doing a...

My USPS items are traveling across the country within two days meanwhile it takes FedEx a week to deliver a package that's a few states away. You know you suck whenever the bureaucrats are doing a better job than you.

 – About 3 weeks ago.

Package sent 2-Day Air GUARENTEED

Its Dec 31,2018 at 8:20am and Fed Ex shows the package out for Delivery

Yeay!!!


10am No Package

12pm ...

Package sent 2-Day Air GUARENTEED

Its Dec 31,2018 at 8:20am and Fed Ex shows the package out for Delivery

Yeay!!!


10am No Package

12pm No Package

2:38pm Package Returned to Fed Ex in PRESCOTT VALLEY, AZ.. WTH???

Called the Terminal and the Guy on the Phone stated that all Drivers were called back to the Terminal due ti Inclement Weather. He Claimed that the roads were unsafe.

He said I could come to the Terminal and pick up the package. Wait, you just said the Roads are unsafe???? How is it that I can drive the roads and the main road is plowed and clear.

Btw We only got ONE INCH OF SNOW

Sounds like Fed Ex wanted to get off early for NYE.

FED EX ARE A BUNCH OF LAZY PAY CHECK THIEVES....

 – About 3 weeks ago.

The driver calls me in the morning to ask if he can deliver early. He was told yes. Later we see him drive right by the address. Five minutes later comes the notice that they were unable to deliver....

The driver calls me in the morning to ask if he can deliver early. He was told yes. Later we see him drive right by the address. Five minutes later comes the notice that they were unable to deliver. Calling Customer service was, of course, was a waste of time.

 – About 3 weeks ago.

Oh my lord! I ordered an iPhone and it has been delayed to deliver next week. I’m gonna be in California next week so that doesn’t help at all. DO NOT USE FEDEX! This is a horrible business that...

Oh my lord! I ordered an iPhone and it has been delayed to deliver next week. I’m gonna be in California next week so that doesn’t help at all. DO NOT USE FEDEX! This is a horrible business that does not care for its customers!

 – About 3 weeks ago.

Ordered product to be shipped from Oregon to Texas. 6 days later it is supposedly 50 miles from my house but the expected delivery time has been changed to 20 days. Both the USPS and UPS would have...

Ordered product to be shipped from Oregon to Texas. 6 days later it is supposedly 50 miles from my house but the expected delivery time has been changed to 20 days. Both the USPS and UPS would have delivered a package within 2-4 days from the exact same location. Not only does FedEx charge more, but they are the most inept. Talk about irony.

 – About 3 weeks ago.

I live in a certain town in SC. A package that needed to be here in a timely matter was shipped by a company. Fed-Ex was the carrier. The package came to my town in SC. For some reason Fed-Ex decided...

I live in a certain town in SC. A package that needed to be here in a timely matter was shipped by a company. Fed-Ex was the carrier. The package came to my town in SC. For some reason Fed-Ex decided to send said package from the town in which it is destined to NORTH CAROLINA and now back to the town which it was already in several days earlier. It will now be late for its purpose. Thanks Fed-Ex. I dread every time I see Fed-Ex as the carrier of any of my items because there is almost always an issue.

 – About 3 weeks ago.

Camera surveillance on front door. Fed ex stated they delivered package to front door. I live in ct with few neighbors, and know them well! (lived in same house over 25 years) Package and driver were...

Camera surveillance on front door. Fed ex stated they delivered package to front door. I live in ct with few neighbors, and know them well! (lived in same house over 25 years) Package and driver were never at my front door according to said delivery and according to “fed ex scan.” Full out lie., cooberated by surveillance cameras. Four people and two dogs also at home of said delivery. There isn’t a chance it was delivered and scanned in “At the front door,” according to their GPS scan. So why and how can Fed ex keep insisting? Cameras don’t lie and steal, people do!

Dec 20, 2018 at 5:50 PM
1.) 4 people In home, Christmas lights on inside and out. ( lit up like china town )
2.) 2 dogs who bark like crazy
3.) 2 surveillance cameras at front door and street

Fed ex states package delivered to front door Dec 20, 2018 at 5:50 PM

NO EXPENSIVE SPORTING EQUIPMENT PACKAGE DELIVERED
NO DOGS BARKING
NO NEIGHBORS HAVE PACKAGE
NO FED EX GUY/GAL ON CAMERA.

SERIOULY FED EX YOU SUCK

 – About 3 weeks ago.

And another thing I think the Federal Express drivers are the rudest the most inconsiderate and god-awful drivers of all time at least in Boise Idaho they are...

And another thing I think the Federal Express drivers are the rudest the most inconsiderate and god-awful drivers of all time at least in Boise Idaho they are

 – About 3 weeks ago.

I would like to know who gives fed Federal Express the right to give my package to the u.s. post office they suck it means I'll never get it at least when FedEx delivers they delivered to my door...

I would like to know who gives fed Federal Express the right to give my package to the u.s. post office they suck it means I'll never get it at least when FedEx delivers they delivered to my door

 – About 3 weeks ago.

I ordered an extremely expensive package to be sent from CA to VA. The scheduled delivery was 12/29. Over the course of three days, I never got an update on where it was besides the fact it left CA....

I ordered an extremely expensive package to be sent from CA to VA. The scheduled delivery was 12/29. Over the course of three days, I never got an update on where it was besides the fact it left CA. Here I am, on the day it’s supposed to arrive without my item. Now the status just says “pending”. No idea where it is or when I will receive it. And the shipping was NOT cheap.

 – About 3 weeks ago.

FedEx drivers spend more time documenting why they couldn't deliver a package than they do actually delivering it. No other delivery company has any problems entering my community entry gate code...

FedEx drivers spend more time documenting why they couldn't deliver a package than they do actually delivering it. No other delivery company has any problems entering my community entry gate code which is registered with all companies including FedEx. In addition, an electronic directory can be used to identify my gate code. FedEx Drivers routinely report that they could not deliver the package due to a security gate, even though they do not try to notify me with the gate code. My many complaints to FedEx have produced no results. I have started notifying companies that I will not buy goods from them unless they are willing to use a different delivery company.

 – About 3 weeks ago.

Still waiting for a package to be delivered on the date that sent an email saying it was scheduled to arrive. Checked status the day of delivery and they had pushed it back 3 days. Without informing...

Still waiting for a package to be delivered on the date that sent an email saying it was scheduled to arrive. Checked status the day of delivery and they had pushed it back 3 days. Without informing me. I figured its Christmas time made they just miscalculated. It would have been nice to get an email at lest letting me know that the previous email was incorrect. But I'm guessing they find it easier just to not inform people so they don't have to deal with the fallout (i.e. If say only 70% of customers know that their packages are not delivered on time and only 15% of those people make a complaint that's roughly 85% of the late deliveries they never have to hear about nor acknowledge).

What really leaves me scratching my head though is that this particular package coming from Virginia and going to California. Was (All according to the tracking log) picked by the local FedEx sent to their main VA facility (this is when I received the email that it would be delivered 12/29/18)...but then it was not shipped west but sent to Maryland for one day and then sent back to the VA facility it had just come from, and then sent to California. see below.

Wednesday , 12/26/2018
Picked up
12:00 am WINCHESTER, VA

Arrived at FedEx location
12:00 am WINCHESTER, VA

Arrived at FedEx location
8:03 pmWINCHESTER, VA

Left FedEx origin facility
9:23 pm WINCHESTER, VA

Arrived at FedEx location
11:18 pm HAGERSTOWN, MD

Thursday , 12/27/2018
Departed FedEx location
6:50 am HAGERSTOWN, MD

Arrived at FedEx location
8:04 pm WINCHESTER, VA

Now. I don't know they haven't given me any updates and customer service cannot tell me where the package is other than "IN-TRANSIT" because apparently they only have the same information I do. This is just horrible business practice. They don't know where there package is two after they shipped it to a facility just to ship it back. Oh well, I know the last people I am going to trust to deliver any of my stuff whether I am sending it or receiving it, I will even ask (if possible) to have my purchased sent through any other delivery company and pay extra to do it.

 – About 4 weeks ago.

It was the Christmas season and we went out and used the last of our money buying gifts for our grandkids in Florida. We neatly packaged them with wrapping paper, bows and ribbons. Surrounded by...

It was the Christmas season and we went out and used the last of our money buying gifts for our grandkids in Florida. We neatly packaged them with wrapping paper, bows and ribbons. Surrounded by bubble wrap and neatly stuffed in a large box, the kids gifts were ready to go! Off to Office Max to see how much it was going to be to ship eleven pounds of gifts. Only $30 and it will be there on the Sunday before Christmas, or the 23rd, wow, that is awesome! Off they went in a box that had so much packaging tape, it would be hard to open with a chainsaw, just kidding, but you get my drift. It was packaged extremely well. I left the box in good hands and waited to hear from the kids and grandkids on Sunday when it arrived......Sunday the shipper website showed it was in Orlando, only two days for it to go from Enterprise, Alabama to Orlando, Florida, I could walk there in that time. But wait, my daughter never got the box, oh my, "it will be there on Monday, Marsha stated," but Monday came and it went, sorry it's Christmas, we will deliver it on Wednesday. Wednesday, Johnathan told me it was on the truck, low and behold, nope no package on Wednesday. Thursday shows its face and NO PACKAGE!!!!!!! NOW I AM GETTING PISSED!!!!! So I speak to Jennifer this time, she tells me that the package was damaged and, wait for it.......IT IS EMPTY!!!!!!!!!!!!
Would I like to file a claim? Needless to say, I am speechless, I am a disabled person who makes nothing each month and I spent my last dime on my grandchildren, and they got nothing from Grampy.
Oh, but it gets better, now I am told that since the package was shipped from Office Max, I cannot file the claim, I have to talk to them. Needless to say, I WILL NEVER SHIP ANYTHING WITH FEDERAL EXPRESS AS LONG AS I LIVE!!!!!!!! I AM A MEMBER OF AMAZON PRIME AND IF THEY ARE GOING TO SHIP MY STUFF, IT WON'T BE WITH FEDERAL EXPRESS OR I WILL GET RID OF THAT ALSO!!!!!!!!

 – About 4 weeks ago.

Tracking numbers are updated by the end of the day instead of real time. It messes up my operation big time. ...

Tracking numbers are updated by the end of the day instead of real time. It messes up my operation big time.

 – About 4 weeks ago.

Was home both times they "tried" to deliver. Door tag says it was the final attempt even though they only tried twice (they state they make 3 attempts). Called and rep said it would be...

Was home both times they "tried" to deliver. Door tag says it was the final attempt even though they only tried twice (they state they make 3 attempts). Called and rep said it would be delivered on Monday. With no ETA. Why can every other delivery service get my packages to me and FedEx is the ONLY one i have trouble with.

 – About 4 weeks ago.

Just horrible service! Drop and run so someone else can steel, as the person at home has no idea they even got a package...

Just horrible service! Drop and run so someone else can steel, as the person at home has no idea they even got a package

 – About 4 weeks ago.

FEDEX is garbage! I have 2 packages coming in, 1 delivered by USPS and the other Fedex. The FEDEX delivery is coming from Indianapolis (2.5 hours away) and USPS is in California. Both ordered on the...

FEDEX is garbage! I have 2 packages coming in, 1 delivered by USPS and the other Fedex. The FEDEX delivery is coming from Indianapolis (2.5 hours away) and USPS is in California. Both ordered on the 22nd, the California delivery will be here today (28th), the FedEx delivery is now literaly 5 mins down the road from me and still won't be here until the 31st? It's been 5 mins away for the last 15hrs!! WTF FEDEX !? You are trash! Any delivery you get from now on, you should just hand it over to USPS or UPS... you know, delivery systems that do their job!! Js!

 – About 4 weeks ago.

FedEx is a shit show. Somehow they mailed my expensive Christmas gift to the wrong state. Then they recognized their error when I called them. They pretended that it was going to deliver to my house...

FedEx is a shit show. Somehow they mailed my expensive Christmas gift to the wrong state. Then they recognized their error when I called them. They pretended that it was going to deliver to my house still on the same day, and then I received a notice it is going back to the company I bought it from.

 – About 4 weeks ago.

Checked their helpful delivery time status and it said "By the end of the day"

This is worse than the cable companies old policy of "we will show up sometime between 8 and...

Checked their helpful delivery time status and it said "By the end of the day"

This is worse than the cable companies old policy of "we will show up sometime between 8 and 4"

Anyhow, guy shows up, places a ticket on my front door and leaves. No knock, no doorbell... nope... I took an entire day off to wait for this package and I get this nonsense.

So, I call up FedEx... and get these 2 options:
1- Take another day off and wait for when they decide to show up and hope they don't pull this crap again.
2- Drive an hour to the delivery hub

no other options available.

FU FexEx

 – About 4 weeks ago.

My order was never delivered. They said a delivery was attempted but unsuccessful due to weather conditions. Weather conditions have been fine for weeks. They've had the package since Wednesday,...

My order was never delivered. They said a delivery was attempted but unsuccessful due to weather conditions. Weather conditions have been fine for weeks. They've had the package since Wednesday, Dec 19 and have still not tried to deliver it. Anything from UPS was delivered fine with no issues. I've had Blue Apron deliveries left underneath my mailbox outside in my rose bush from FedEx. I called today about my shipment and they said a FedEx driver would call me to tell me where my package is.. WTF? What kind of idiot service is that? FedEx is the worse shipping company. I would not recommend FedEx to anyone. UPS is hands down WAY BETTER. SCREW YOU FedEx! MY christmas gifts for other people did not arrive because of your failures!

 – About 4 weeks ago.

TO the shock of absolutely no one, FedEx put a box for us on a truck yesterday and.... now, no one knows where it is or why it wasn't delivered. No updates at all. It went on the truck and fell...

TO the shock of absolutely no one, FedEx put a box for us on a truck yesterday and.... now, no one knows where it is or why it wasn't delivered. No updates at all. It went on the truck and fell into Narnia, evidently.

 – About 4 weeks ago.

They "lost" my guitar. How the f%@k do you lose a guitar? You don't, their shit bag employees stole it....

They "lost" my guitar. How the f%@k do you lose a guitar? You don't, their shit bag employees stole it.

 – About 4 weeks ago.

I handed 5 packages to a Fed Ex driver on Dec 20, the Thursday before Christmas. Three of them were to be delivered Monday, the 24th, in time for Christmas. The other two packages were to arrive...

I handed 5 packages to a Fed Ex driver on Dec 20, the Thursday before Christmas. Three of them were to be delivered Monday, the 24th, in time for Christmas. The other two packages were to arrive later, which was OK under the circumstances. The driver assured me he could take all the packages and they would be delivered in time.

It's now Wednesday night, the 26th, and supposedly the Monday packages will be delivered tomorrow. One of the packages was sent to a vacation address, but the recipient is now home, so I don't know what will happen to it. I asked FedEx to change the delivery address, but they said that was only possible if I created a full account with them SO THEY COULD CHARGE ME MORE FOR THEIR FAILING TO DELIVER ON TIME!


FedEx claims that their two different companies, and my 2 day delivery was not received by the Express division until Monday, the 24. Why should it take 4 days for an inter-company transfer to occur? If it takes that long, then the FedEx driver should have refused to accept the packages, knowing they would not be delivered on time. Pretending to be different companies but accepting the packages of the other means their not. FedEx continues to pretend to Wall Street to be one company, yet cheats its customers by acting as two when convenient.

The two day delivery now takes a week, yet Fed Ex says it can't issue a refund until after the delivery has occurred. Plus, even though the truck said FedEx, and the employee's jacket said FedEx, they claim it's not FedEx Express.

Thanks FedEx for taking a week for a 2 day delivery making numerous Christmas presents late, but still charging a fortune for their failure

 – About 4 weeks ago.

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 – About 4 weeks ago.

Refusing to deliver to a physician office because the very rude driver claims to have been bitten by a dog recovering from eye surgery in a cone of shame. Witnesses say no way - and the cone extends...

Refusing to deliver to a physician office because the very rude driver claims to have been bitten by a dog recovering from eye surgery in a cone of shame. Witnesses say no way - and the cone extends way beyond snout making this impossible. Office even offered to either have dogs upstairs or come outside but driver 'does not feel safe' (after slamming door so hard building shook) and now FedEx will not deliver MEDICATION!!! No customer service, sham investigation - they never asked for rabies record on an employee reportedly bitten??? yeah ok.

 – About 4 weeks ago.

my pkg was on truck "out for delivery" on 12/24. I needed this for Xmas. I waited all day...no show. How the heck does my item sit on a Fed Ex truck, 25 miles from my house, at 7:46 a.m. on...

my pkg was on truck "out for delivery" on 12/24. I needed this for Xmas. I waited all day...no show. How the heck does my item sit on a Fed Ex truck, 25 miles from my house, at 7:46 a.m. on 12/24 and not get to me in time for Xmas??.

UPS never screwed me..but then...they have real trucks not rentals, and professional people operating their service. I've already complained to Brownells telling them that when they start using UPS I'll go back to shopping with them.
Fed Ex. really...REALLY ...screwed me. BASTARDS!!

 – About 4 weeks ago.

FedEx ruined my Christmas 2018!

They ARE HOLDING A PACKAGE THAT ARRIVED "TOO EARLY"!

WHAT THE HELL KIND OF IDIOT COMPANY DOESN'T DELIVER SOMETHING BECAUSE IT...

FedEx ruined my Christmas 2018!

They ARE HOLDING A PACKAGE THAT ARRIVED "TOO EARLY"!

WHAT THE HELL KIND OF IDIOT COMPANY DOESN'T DELIVER SOMETHING BECAUSE IT COMES TOO EARLY?

The exact message is "PACKAGE NOT DUE FOR DELIVERY"

I dont want to hear any LYING "FEDEX EMPLOYEES" or lying "FEDEX DRIVERS" saying "WE DONT DO THAT"

YES, you DO DO THAT and I HAVE THE PROOF!

The fedex location is exactly 5 BLOCKS FROM MY PLACE and IF I KNEW THEY WERE GOING TO DO THIS I WOULD HAVE LEFT WORK EARLY AND PICKED IT UP YESTERDAY!

NOW MY KID IS DISAPPOINTED and thinks DAD IS A LIAR!

FEDEX HOLDS PACKAGES IF THEY ARE NOT "SCHEDULED" AND ARRIVED TOO EARLY!

FEDEX LIES TO THEIR CUSTOMERS AND TO THEIR RECEIVERS ABOUT WHAT THEY DO!

LIARS!

AVOID FEDEX AND DO NOT SUPPORT COMPANIES THAT SHIP WITH THEM!

 – About 4 weeks ago.

My package was to be here on 12/19/18, It now has not delivery date and has been in FR for five days now. Its a hydration pack. FedEx cannot tell when it will be here, so here it is Christmas day and...

My package was to be here on 12/19/18, It now has not delivery date and has been in FR for five days now. Its a hydration pack. FedEx cannot tell when it will be here, so here it is Christmas day and Its not here and they have no clue when it will be.

 – About 4 weeks ago.

2 day delivery is ALWAYS at LEAST 2+ week delivery in Raleigh, Nc ... no exceptions no matter what time of year! Worst company ever to do business with!!!!!...

2 day delivery is ALWAYS at LEAST 2+ week delivery in Raleigh, Nc ... no exceptions no matter what time of year! Worst company ever to do business with!!!!!

 – About 4 weeks ago.

Package was promised to be delivered on the 19th. On the 20th it didn't show they promised tomorrow, and tomorrow, and tomorrow... now the 24th is here. No package, I was told on the phone this...

Package was promised to be delivered on the 19th. On the 20th it didn't show they promised tomorrow, and tomorrow, and tomorrow... now the 24th is here. No package, I was told on the phone this morning it will be delivered by end of day. Just called an hour ago and was told it went back to the station to be delivered on Wednesday (didn't even attempt delivery!).

 – About 1 Month ago.

How are these people still in business? They really do suck....

How are these people still in business? They really do suck.

 – About 1 Month ago.

Supposedly left a package —where is it???? Every time I use FedEx there is a problem. Terrible company ...

Supposedly left a package —where is it???? Every time I use FedEx there is a problem. Terrible company

 – About 1 Month ago.

I'm not sure who at Fedex will give at Shi## about anything n this website (likely not a single soul) but Fred Smith if you are still a care-giver to your company, the wheels have completely...

I'm not sure who at Fedex will give at Shi## about anything n this website (likely not a single soul) but Fred Smith if you are still a care-giver to your company, the wheels have completely fallen off - (you have lost that loving feeling bud) and your management needs a major overhaul. Merry Christmas dude.

LAND OF 1000 EXCUSES!

No, Land of 209 excuses!

 – About 1 Month ago.

Trying to find my package Fed Ex says was delivered and left at garage (there is no garage). Now 2 days before Christmas I'm caught in the lack of communication web with Fed Ex. All I get is a...

Trying to find my package Fed Ex says was delivered and left at garage (there is no garage). Now 2 days before Christmas I'm caught in the lack of communication web with Fed Ex. All I get is a replay of the tracking record. Quiet mostly empty vacation homes in the neighborhood, so no package thieves, just untrained drivers. So now someone else (who knows) has what would have been a Christmas gift for my best friend. I can't even leave a request to Amazon asking them not to use Fed Ex. In the future I will not make any purchase with sellers who use Fed Ex. Amazon sellers should take notice.

 – About 1 Month ago.

FedEx in St Louis area is the absolute worst delivery service - WORST!. They really don't seem to care either. If their goal is to be an on time delivery service they fail miserably. In the past...

FedEx in St Louis area is the absolute worst delivery service - WORST!. They really don't seem to care either. If their goal is to be an on time delivery service they fail miserably. In the past 12 months they have gotten worse and worse and worse! I have had 6 to 8 packages miss their own stated delivery date by up to more than a WEEK. Today, I am waiting for a Priority (Yeah, Right) delivery shipped overnight from Kansas City to St Louis area which was supposed to be delivered before Friday at 10:30 AM. Here it is 2 days later and they don't care at all about my evidently lost shipment when I've called and talked with customer service - what customer service. My New Years resolution is to never use FedEx again, not freak-en ever. I will change my purchases to another supplier if they can't to the USPS or UPS. FedEx is lower than Whale S*&^ in my opinion. Funny how FedEx pioneered the overnight deliver business and at one point in ancient history did it well - they don't do it now.

 – About 1 Month ago.

Worst delivery service ever!!! Had a Xmas gift to be delivered on 12/22/18, my gift was on the truck 4:47 am to be delivered. I live 20 to 25 minutes from the Humboldt TN station where the package is...

Worst delivery service ever!!! Had a Xmas gift to be delivered on 12/22/18, my gift was on the truck 4:47 am to be delivered. I live 20 to 25 minutes from the Humboldt TN station where the package is coming from. After 18 hours waiting for my package my tracking status changed to Pending, no delivery date. I called customer service & they said due to being Xmas I won't get my Xmas gift until the 26th. Really, who needs a Xmas gift after Xmas???? How do they get away with choosing not to deliver a package because their truck drivers don't want to deliver. This has happened to me so many times with FedEx, they use the excuse it is Xmas but they can't deliver on time even on normal times. So now my package is stuck somewhere and I have no date when I use the track your package website. This is a set of dishes for a Xmas gift so what shape are they in, since they now have been bouncing around a FedEx for days. Wish when you order from a website you can choose to use UPS or USPS, at least they deliver on time. Why is FedEx getting away with this.

 – About 1 Month ago.

2-3 my ass, Freaking sent my invoice to them right after they asked for it, i receive no confirmation, waited for another day, send another invoice for follow up, did received a mail that my invoice...

2-3 my ass, Freaking sent my invoice to them right after they asked for it, i receive no confirmation, waited for another day, send another invoice for follow up, did received a mail that my invoice was aprooved, waited for the whole day because i thought they will release my clearance delayed package, still not, woke up to check, still clearance delayed, FFS i did payed extra money for the express delivery, promised to be received in 2-3 days, i was waiting for a freaking 9 days now, FREAKING HELL I HOPE FEDEX WILL BE BANNED SOON, THEY ARE NOT PROFESSIONAL ANYMORE

 – About 1 Month ago.

What a joke!! I had a scheduled delivery requiring my signature for friday so I opted to have my package delivered to my local FedEx store so that I could pick it up after work the same day but what...

What a joke!! I had a scheduled delivery requiring my signature for friday so I opted to have my package delivered to my local FedEx store so that I could pick it up after work the same day but what FedEx failed to mention was this would mean that my package would go back to the Fedex hub and be re-addressed to the local FedEx store which would mean it would not be available for pickup until 3 days later. Just Wow.

 – About 1 Month ago.

I’m actually pleased with FedEx right now...they delivered a package on Saturday that had been due on Friday......

I’m actually pleased with FedEx right now...they delivered a package on Saturday that had been due on Friday...

 – About 1 Month ago.

Worst Shipping Company period!! I am perplexed and why this company is still in business. I have yet to receive a FedEx package on time. Most recently I purchased a Christmas gift online where the...

Worst Shipping Company period!! I am perplexed and why this company is still in business. I have yet to receive a FedEx package on time. Most recently I purchased a Christmas gift online where the shipper chose FedEx is there go to company. My package was supposed to be delivered on December 20th but never showed. It was then rescheduled for the 21st. And once again a no-show. Now this Christmas gift will not be here until after December 27th. Don't waste your time calling customer service or filing a complaint because it's a waste of your time just like waiting on a delivery from them! I wish there was some way companies could read all these complaints about FedEx and ban them from their company. I have never had an issue with UPS or USPS. Just this sorry-ass company!

 – About 1 Month ago.

Paid for overnight delivery. Tracking said on truck for delivery by 8pm. Never delivered. Now says Monday by 8pm. I don't believe it. Called and they said they were really busy. Really? No shit....

Paid for overnight delivery. Tracking said on truck for delivery by 8pm. Never delivered. Now says Monday by 8pm. I don't believe it. Called and they said they were really busy. Really? No shit. No excuse. UPS or USPS from now on.

 – About 1 Month ago.

Paid for overnight delivery. Tracking promised delivery by 8 PM. At 8:01 tracking said "today." Wasted an hour with the twitter staff and another on the phone - both said they could not...

Paid for overnight delivery. Tracking promised delivery by 8 PM. At 8:01 tracking said "today." Wasted an hour with the twitter staff and another on the phone - both said they could not track the package because they were so busy with the holidays (did THAT come as a surprise?). The phone tree still says package arriving today (it's now 11:20 PM) but the truth is, they have no idea and suggest I get back to them in two days to check again. Because they are so darn busy.

 – About 1 Month ago.

Tracking says. Your package is on the truck and will be delivered today. That was 4 days ago. Everyday it says the same thing. I call Fed Ex and they say the same thing the tracking info on the...

Tracking says. Your package is on the truck and will be delivered today. That was 4 days ago. Everyday it says the same thing. I call Fed Ex and they say the same thing the tracking info on the computer says. I said can I pick it up in Person and the office says NO it is already on the truck. I said do not put it on a truck and they say they put it on the truck days ago and can not take it off the truck. I will give it one more day and then I am going to cancel the order. Needless to say I am not Happy.

 – About 1 Month ago.

My package just sat in one location for almost a week!! The tracking said it would be here friday but it’s friday and no package!! I am beyond annoyed. It is almost christmas!!!! Website said...

My package just sat in one location for almost a week!! The tracking said it would be here friday but it’s friday and no package!! I am beyond annoyed. It is almost christmas!!!! Website said guaranteed delivery by christmas and now i’m not sure.

 – About 1 Month ago.

Yup! They did it again! Fed Ex shows a package was delivered to my home, I've been here all day long waiting for it! It WAS NOT DELIVERED Fed Ex!!!!...

Yup! They did it again! Fed Ex shows a package was delivered to my home, I've been here all day long waiting for it! It WAS NOT DELIVERED Fed Ex!!!!

 – About 1 Month ago.

Guarenteed overnight delivery by 10:30am.
Seven hours later no package.
I've been grounded all this time unable to get anything done because I have to sign for it.
Grrrrrrrr.

Guarenteed overnight delivery by 10:30am.
Seven hours later no package.
I've been grounded all this time unable to get anything done because I have to sign for it.
Grrrrrrrr.
Their computerized customer service response system says I'll get it today.
That's very nice thank you.
Meanwhile I'm stuck.

 – About 1 Month ago.

I don't know what changed at Fed-ex, but they suck now. They have not made a single delivery on time this year. Why are companies still using them?...

I don't know what changed at Fed-ex, but they suck now. They have not made a single delivery on time this year. Why are companies still using them?

 – About 1 Month ago.

Been waiting nearly a week for a package and Fedex Tracking shows it was in the town next to us for 2 days this week, then traveled 40 miles away to another town. Showed it's 'on the truck for...

Been waiting nearly a week for a package and Fedex Tracking shows it was in the town next to us for 2 days this week, then traveled 40 miles away to another town. Showed it's 'on the truck for delivery today', but NOTHING.

Not the first time this very same thing has happened, so
FEDEX SUCKS.

 – About 1 Month ago.

I can't wrap my brain around .....why?.......why?.....WHY?...so many online companies even consider using them for shipping...there are other options...Why not use them???....I'll pay the...

I can't wrap my brain around .....why?.......why?.....WHY?...so many online companies even consider using them for shipping...there are other options...Why not use them???....I'll pay the price for better service...I get that it's Christmas and every body has issues as far as shipping goes...but frankly fedex cust serv. gives off "airs" like they really don't give a crap....I could say fedex sucks but that's a monumental leap above and beyond what I really think of them.

 – About 1 Month ago.

Fedex just give you a call when they at your home but nobody is home, I was at work in a meeting missed the call. They did not re-deliver did not leave a notice sheet or did not call you again did not...

Fedex just give you a call when they at your home but nobody is home, I was at work in a meeting missed the call. They did not re-deliver did not leave a notice sheet or did not call you again did not send you a text, they just shipped the package back to the sender.

How come a shipping service be this worse? Cannot believe this. but I told everyone around me that you never use Fedex if so Fedex will damage your life!

 – About 1 Month ago.

FedEx seemed to have it together last year. This year I’ve had two issues with packages. Both packages got hung up and just sat in two of their locations for days, one well over a week! Zero...

FedEx seemed to have it together last year. This year I’ve had two issues with packages. Both packages got hung up and just sat in two of their locations for days, one well over a week! Zero departure scans and delayed delivery dates on these packages. Today is the first time I’ve called and actually spoken to a helpful, kind person. Every other time I’ve called this month I’ve spoken to people who really have no business handling customer service issues. It’s like a double whammy when you speak to a rude, unhelpful person after the company has obviously bungled the service portion. Kindness and actual knowledge, along with appropriate apologies go a long way but somehow FedEx prefers to send you to a call center that adds salt to the wound. I thought I disliked Amazon’s random driver and small startup creepy delivery drivers the most, but FedEx might be surpassing that. What is going on this year FedEx?

 – About 1 Month ago.

12/17/2018

FedEx said package was scheduled for delivery by end of the day, checked tracking number mid afternoon and it was not to be found....somewhere in limbo between Hagerstown MD...

12/17/2018

FedEx said package was scheduled for delivery by end of the day, checked tracking number mid afternoon and it was not to be found....somewhere in limbo between Hagerstown MD and Ashland VA. Got text that it would be delivered the next day. Package requires signature so I am rearranging all plans to be there.

12/18/2018

Packages on truck for delivery...one delivered before noon but no sign of the other one. Driver said it might be on another truck. Continued waiting for second package until 8:00 PM. Package returned to Ashland with FedEx notes saying no delivery attempt made.

12/19/2018

Package on truck for delivery...spoke to a FedEx rep and a supervisor who said it should be delivered. Supervisor tried to contact Ashland Manager but he wouldn’t answer his phone. Blamed everything on contractors brought on for the season. Got a text message from FedEx at 5:17 PM saying package was on its way for delivery so waited until 8:00 PM for the second time. No package ever showed up.

12/20/2018

Got up and saw that package was returned to Ashland the previous night at 6:00PM with no attempt to deliver. Blamed weather...I guess clear skies, sunshine and mild temperatures disrupt normal deliveries that travel less than 60 miles. Spoke with a rep that stated it should be out today but he wasn’t sure where it was. Fourth consecutive day of house arrest imposed by FedEx starting today.

I really don’t care if there are volume delays, weather delays, all of that I completely understand. What I don’t excuse is three days of broken promises. Just tell me when it will be here and I will make arrangements for someone to be here to sign for it.

FedEx is the only company I know that makes cable companies customer service look good by comparison!!!

 – About 1 Month ago.

THESE BASTARDS MAKE ME WANT TO VIOLATE MY EYEBALLS WITH A RUSTY, FORK ATTACHED TO A HANDHELD BLENDER WHILE ITS SPINNING AT FULL SPEED. IT SAYS IT'S "ON FEDEX VEHICLE FOR DELIVERY" AND...

THESE BASTARDS MAKE ME WANT TO VIOLATE MY EYEBALLS WITH A RUSTY, FORK ATTACHED TO A HANDHELD BLENDER WHILE ITS SPINNING AT FULL SPEED. IT SAYS IT'S "ON FEDEX VEHICLE FOR DELIVERY" AND SCHEDULED WEDNESDAY 12/19/2018 BY 8:00PM. I DON'T f%@kING BELIEVE YOU GUYS , ITS 6:14PM AND Y'ALL DON'T MAKE ME TRUST YOU WITH THE TOMf%@kERY THAT IS YOU'RE GOD DAMN BROKEN WEBSITE. ID RATHER SUCK THE SHIT FROM A HORSE'S ANUS, I'D RATHER HAVE MY BALLS AND DICK FONDLED BY f%@kING SCISSOR HANDS.

 – About 1 Month ago.

Fedex sucks because they said my package was supposed to be delivered today and it wasn’t? What the? Like seriously? I’ll find you and feed you cheese pizza until fat!...

Fedex sucks because they said my package was supposed to be delivered today and it wasn’t? What the? Like seriously? I’ll find you and feed you cheese pizza until fat!

 – About 1 Month ago.

FEDEX IS POOOOOOOOO...

FEDEX IS POOOOOOOOO

 – About 1 Month ago.

Fedx says everyday, whenever a vendor uses them that the package will be delivered the next business day. Even from England. The tracking details reflect the real movement? This continues until the...

Fedx says everyday, whenever a vendor uses them that the package will be delivered the next business day. Even from England. The tracking details reflect the real movement? This continues until the package is due and then it is a day late. Every time.

 – About 1 Month ago.

bukkake on fedex...

bukkake on fedex

 – About 1 Month ago.

Fed Ex sucks in Canada too!!!

Typical delivery I find over and over:

1) I pay for 2 day international delivery
2) Item is 'on truck for delivery' by second...

Fed Ex sucks in Canada too!!!

Typical delivery I find over and over:

1) I pay for 2 day international delivery
2) Item is 'on truck for delivery' by second day
3) By the end of the day they change the delivery to the next day
4) If they make it the next day then they make 1 attempt at delivery. You haqve no idea what time they may show up so if you don't stay home from 8 am to 8 pm then you will miss them and then you have to go to their pickup place an hours drive away.

5) F YOU Fed Ex, I will now only buy from vendors who do not deliver via Fed Ex.


BTW Also FedEx is the only delivery company that charges for every delivery into Canada. USPS and others do not.

 – About 1 Month ago.

Missed a delivery on Thursday. Arranged to pick up from a local collection point same evening. 6 days later it is still not ready for collection.
Lesson learnt. Never order from a company...

Missed a delivery on Thursday. Arranged to pick up from a local collection point same evening. 6 days later it is still not ready for collection.
Lesson learnt. Never order from a company that uses FedEx. If a simple drop to a collection point cannot be arranged they must be bloody useless.

 – About 1 Month ago.

My package has been sitting in the neighboring town somewhere since Friday. It's Wednesday now! On FedEx Vehicle for delivery at 6:05 am on 12/14/18. Not actually delivered on 12/14/18. On...

My package has been sitting in the neighboring town somewhere since Friday. It's Wednesday now! On FedEx Vehicle for delivery at 6:05 am on 12/14/18. Not actually delivered on 12/14/18. On FedEx vehicle for delivery 12/15/18, Scheduled for delivery next business day. Still not delivered on Monday 12/17/18. On 12/17/18 at 3:34 pm, scheduled delivery for next business day. Still not delivered on 12/18/18. Now it says Scheduled delivery: Pending. Pending what!!!! This is ridiculous! Never had this problem with USPS or UPS.

 – About 1 Month ago.

I deal through Amazon a lot who usually uses UPS. However since the holidays have come up, I’ve been forced to get my packages from FedEx and they’ve all been coming two days late despite paying...

I deal through Amazon a lot who usually uses UPS. However since the holidays have come up, I’ve been forced to get my packages from FedEx and they’ve all been coming two days late despite paying for Prime and having 2 day shipping (which UPS always fulfills).

So now I’m just hoping the last of my holiday gifts come before the weekend and the FedEx guy doesn’t pretend he got lost and couldn’t deliver my package (even though directions are clear through my FedEx account).

I’ve always had problems with FedEx and urge anyone to never use them, especially during the holidays. It’s sad when packages that come from DHL get to me on time quicker and we don’t even have a DHL service nearby.

 – About 1 Month ago.

this is a follow up on last comment I left Sunday its Monday they said it would be delivered on Tuesday then delivered it Monday this package was a set of cookware from kohls opened box and frying pan...

this is a follow up on last comment I left Sunday its Monday they said it would be delivered on Tuesday then delivered it Monday this package was a set of cookware from kohls opened box and frying pan was crushed bent all to hell so then after all this with fed ex shipping I had to take it back to kohls they did not have another set so had to refund money then I had to go to Walmart they did not have this set had to buy a different set cost 40.00 dollars more but she has new cookware I will never shop online again because fed ex sucks and so does ups you can not succeed at getting a package from seller to my house without screwing up something ups hit my Lincoln and busted grill out of it and drove off im done if I cant buy at store I don't want it anyway merry christmas to all but fed ex and ups I hope they rot in

 – About 1 Month ago.

My package is taking a vacation in Illinois, after passing the scheduled delivery date long ago. Been held up 5 days. Happens every time someone sticks me with FedEx for so called shipping. More like...

My package is taking a vacation in Illinois, after passing the scheduled delivery date long ago. Been held up 5 days. Happens every time someone sticks me with FedEx for so called shipping. More like a package vacation service. You Suck FedEx Bad.

 – About 1 Month ago.

It's rain all day in my town and I'm expecting a package. My fedex driver dumps the box on my uncovered front porch without putting it in a bag. It sits in the rain for three and half hours...

It's rain all day in my town and I'm expecting a package. My fedex driver dumps the box on my uncovered front porch without putting it in a bag. It sits in the rain for three and half hours before I realize it's been delivered (based on delivery time from fedex website and the time I found it).

The box is completely soaked and the contents are wet. I sent email from their web site. It's been over two weeks and no response from fedex.

 – About 1 Month ago.

No door tag. No door tag. Liar liar liar. Why does FedEx suck so bad and why do companies still ship with them?!...

No door tag. No door tag. Liar liar liar. Why does FedEx suck so bad and why do companies still ship with them?!

 – About 1 Month ago.

Since I have been ordering from a specific vendor (they always use FedEx), I have had no Saturday deliveries yet. It is always "Customer not available or Business Closed...(left door tag). And...

Since I have been ordering from a specific vendor (they always use FedEx), I have had no Saturday deliveries yet. It is always "Customer not available or Business Closed...(left door tag). And every Saturday, I wait for the delivery that never comes. Talking with FedEx customer service is a joke. They never help, but just apologize for the late delivery. And speaking about "left door tag," I have never seen these elusive door tags they speak of. I live in an apartment bldg and in order to get in, guests must use the security phone. FedEx never attempts to call my apt (I left explicit instructions for them to use.) It just aggravates me to no end. I don't know if this is the culture of FedEx, or just incompetent drivers. I have had no delivery issues with either USPS or UPS. UPS even texts you when they are in the vicinity.

 – About 1 Month ago.

expecting package on fed ex showed delivery on dec16 Saturday before end of day had to stay home all day waiting on it to keep someone from stealing it checked tracking all day long said same then...

expecting package on fed ex showed delivery on dec16 Saturday before end of day had to stay home all day waiting on it to keep someone from stealing it checked tracking all day long said same then about 11.00pm finely said delivery date unavailable at this time checked again Sunday morning same Sunday afternoon same Sunday evening said it was 10 miles from my house in Ellenwood and would be delivered on Tuesday then I thought why not Monday so I called a frigging robot at customer service and it said shipping label was blackened and had to be returned to fed ex to replace label and would be delivered on Tuesday 17 December and gave me no option to find out why it could not be delivered on Monday so then I knew because fed ex sucks and now I have to stay here all day Monday incase they decide to bring it then and probably on Tuesday that is 3 less shopping days than I had its blackened all right would tell you to use ups but they have the same problem guess just don't buy online because you cant get it from there to here merry christmas to all except fed ex and ups hope they get lump of coal

 – About 1 Month ago.

Never the expected delivery date. Always late and slow. Makes UPS look perfect. Why scedule if you can't keep it. FedEx sucks. Waiting and Waiting. ...

Never the expected delivery date. Always late and slow. Makes UPS look perfect. Why scedule if you can't keep it. FedEx sucks. Waiting and Waiting.

 – About 1 Month ago.

Every time something is shipped to me through FedEX, the delivery date gets pushed back multiple times, also they have left over a thousand dollars worth of computer parts in an unlocked public...

Every time something is shipped to me through FedEX, the delivery date gets pushed back multiple times, also they have left over a thousand dollars worth of computer parts in an unlocked public entryway, I personally will no longer order from company's that ship with FedEx

 – About 1 Month ago.

Totally worthless any more. They used to be outstanding. Case in point...paid for two day shipping for part to repair my washing machine. Three days after it ships, the delivery gets bumped back a...

Totally worthless any more. They used to be outstanding. Case in point...paid for two day shipping for part to repair my washing machine. Three days after it ships, the delivery gets bumped back a day. Ok. No big deal. The day it is supposed to be delivered, "on fedex vehicle for delivery" my ass...mid-day I get an update that there is a problem with the street number on the package. I call customer service and verify that that update about the street number being incorrect is total BS! Called back again and pressed for more information and the second service rep. says the package never left the depot and is still sitting two towns over. Today is Saturday...I was then informed that that depot doesn't deliver on Mondays. Now I won't get my appliance repair parts until TUESDAY! 2 day shipping will be on their 8th day on Tuesday. Hey, Fedex, you used to be the best...why have you started to suck so bad?? So there.

 – About 1 Month ago.

hold on,


hold on,


wait,


wait for it,


FED EX SUCK's!

more than O'Doyle Rules!!!

no but...

hold on,


hold on,


wait,


wait for it,


FED EX SUCK's!

more than O'Doyle Rules!!!

no but really. Amazon makes it so easy.Why does Fed Ex make it so hard?

 – About 1 Month ago.

I ordered a package from Minnesota. Two days later it arrives at FedEx location 15 miles from my house. Two days later they finally schedule it for delivery in 2 days...2 days it goes 1100 miles but...

I ordered a package from Minnesota. Two days later it arrives at FedEx location 15 miles from my house. Two days later they finally schedule it for delivery in 2 days...2 days it goes 1100 miles but it takes 4 days to go 15 miles. I have packages delivered weekly via FedEx, UPS and USPS. 95%(easy) of my problems are FedEx. If I could control the packages shipped to me then FedEx would NEVER deliver to me again.

 – About 1 Month ago.

Fedex customer service is horrible. A package was to be delvered, no one home and sticker left on door. I went to fedex to pickup as stated on the sticker. Package was sent to the airport. I was...

Fedex customer service is horrible. A package was to be delvered, no one home and sticker left on door. I went to fedex to pickup as stated on the sticker. Package was sent to the airport. I was told I would receive a call the next morning and get it the next day.......after a call at 2pm, the package is somewhere and I should aee it in 3 days! Suport could not understand why I was upset!

 – About 1 Month ago.

Why is FedEx Ground has an automatic address location, which is wrong?...

Why is FedEx Ground has an automatic address location, which is wrong?

 – About 1 Month ago.

FedEx Upper Marlboro, MD location Delivered to wrong house, after i called and told them package delivered was a lie they claimed they would contact local distribution so they could get their driver...

FedEx Upper Marlboro, MD location Delivered to wrong house, after i called and told them package delivered was a lie they claimed they would contact local distribution so they could get their driver to try to retrieve it and redeliver to the right address, ALL A LIE!!! How do I know this, because a UPS driver found my package on a porch down the street 3 days later, seen the address was wrong and delivered it to me along with a seperate package. So not only are their delivery drivers horrible, but their follow up customer service is just as bad. When i see companies use Fed Ex i usually find a different company to do business with.

 – About 1 Month ago.

I Work From Home So There Is ALWAYS SOMEONE Available It Is Now December 14 2018 (6 Days) After FED EX Claimed/Post That My Item Was Delivered....Still NO DELIVERY
Here Is LIVING PROOF THAT...

I Work From Home So There Is ALWAYS SOMEONE Available It Is Now December 14 2018 (6 Days) After FED EX Claimed/Post That My Item Was Delivered....Still NO DELIVERY
Here Is LIVING PROOF THAT FED EX SUCKS On Their Website It Reads Delivered Saturday 12/08/2018 at 1:15 pm......Then Today 6 Days Later It Also Reads :
Scheduled delivery: Pending

Friday , 12/14/20182:58 am DURHAM, NC At local FedEx facility.....

HOW CAN MY ITEM BE DELIVERED WHEN THEY SAY IT'S AT FED EX FACILITY?

 – About 1 Month ago.

Package has been sitting in Hagerstown MD. all week. Zero customer service. Don't use Fed Ex they suck badly....

Package has been sitting in Hagerstown MD. all week. Zero customer service. Don't use Fed Ex they suck badly.

 – About 1 Month ago.

My parcel was shipped to me on Dec.1 and now it’s Dec 14 and still no sign of it. I saw it was in Charlotte for 2 days and now it’s in Concord 36 miles away from Charlotte!!! At this rate it...

My parcel was shipped to me on Dec.1 and now it’s Dec 14 and still no sign of it. I saw it was in Charlotte for 2 days and now it’s in Concord 36 miles away from Charlotte!!! At this rate it won’t get to me before 2020! I live just 3 hours from Concord is it possible for me to get it for myself? I know that my vendor won’t use Fedex ever again. I live in Fuquay a Varina NC.

 – About 1 Month ago.

THREE MORE PACKAGES IN FED-EX LIMBO ALL 3 TRACKING NUMBERS JUST STOPPED ON DECEMBER 5th ? WTF FED-EX SUCKS DONKEY BALLS ! ...

THREE MORE PACKAGES IN FED-EX LIMBO ALL 3 TRACKING NUMBERS JUST STOPPED ON DECEMBER 5th ? WTF FED-EX SUCKS DONKEY BALLS !

 – About 1 Month ago.

Fedex Kernersville NC center received my package on December 4th. It is now December 13th and I have not received my package. They will doubtless blame the snow which did not fall until December 9th...

Fedex Kernersville NC center received my package on December 4th. It is now December 13th and I have not received my package. They will doubtless blame the snow which did not fall until December 9th (my Honda Civic has made it up and down my drive since the 10th). Fedex service is the pits. Vendors beware, I'm asking for a refund tomorrow. David W. Aldridge, 1844 Silver Hill Rd, Lexington NC 27292

 – About 1 Month ago.

So Fedex home delivery is a three day delivery. A package leaves Virginia, goes to NJ, to be delivered in Queens, NY, leaves NJ the day it is to delivered and travels to NC. Now it will be a week on a...

So Fedex home delivery is a three day delivery. A package leaves Virginia, goes to NJ, to be delivered in Queens, NY, leaves NJ the day it is to delivered and travels to NC. Now it will be a week on a three day delivery, if it ever shows up. I figure the fedex guy needed for Christmas. They have now added two more days for delivery. How can you make any money hauling packages all over the country and adding 800 to 1000 miles.

I prefer not to deal with them at all.

 – About 1 Month ago.

The package signed by ILLEGIBLE two days later is now waiting for pickup at a remote depot. 3.5 total hours of travelling by bus and train and then standing outside in the wind and cold for an hour,...

The package signed by ILLEGIBLE two days later is now waiting for pickup at a remote depot. 3.5 total hours of travelling by bus and train and then standing outside in the wind and cold for an hour, with no such thing as a waiting room or even a shelter. Then they couldn't find the item. The dude kept walking from the gate to the warehouse and even took the time to service people who arrived long after me. So three and a half days were wasted, filming it all, nobody buzzed security door, pressed the flat buzzer or knocked.

 – About 1 Month ago.

REALLY? Tracking marks package as address not valid? From what I can see the truck never even came to our town today, and the driver just didn't feel like driving here. At the time they marked...

REALLY? Tracking marks package as address not valid? From what I can see the truck never even came to our town today, and the driver just didn't feel like driving here. At the time they marked the package as bad address, I was looking out the door of the business it was to be delivered to, NO TRUCK! I checked with the shipper . . . the package has the correct address. Likely they were no where near here.

If this was just an isolated incident there would be no reason to vent. But they can't seem to keep the same drivers from week to week. I wish there was some way to get it into the minds of those making shipping decisions that even a mule would provide better service.

Our company stopped shipping with them years ago. Never on time. Never reliable. Always full of excuses why thay can't fulfill their end of the job. And don't even TRY to complain!

 – About 1 Month ago.

What can I say that hasn't been said before? Worst company on the planet. Full stop. They should shut down....

What can I say that hasn't been said before? Worst company on the planet. Full stop. They should shut down.

 – About 1 Month ago.

Waited all day to receive an oversized package that was scheduled for delivery today. Well sure enough around 4PM the estimated delivery date changed to PENDING and that was it. I had to call customer...

Waited all day to receive an oversized package that was scheduled for delivery today. Well sure enough around 4PM the estimated delivery date changed to PENDING and that was it. I had to call customer service to find out that they just couldn't get to it today (???) and would be coming tomorrow "sometime in the morning".

Gooo f%@k yourself FedEx, you're a shit shipping company and I can't being to imagine why sellers use your services.

 – About 1 Month ago.

once again fedex just marks my package as no one was home. yet there was a person sitting by, 5 feet from the door. It seems more and more walk up to the door and walk away. when i call to get my...

once again fedex just marks my package as no one was home. yet there was a person sitting by, 5 feet from the door. It seems more and more walk up to the door and walk away. when i call to get my package held they will, but at a location 1 hr away.

 – About 1 Month ago.

FedEx tracking indicated they received my package on November 27th in Scarborough Ontario, 20 minutes from my house. According to the FedEx website, the package then accumulated many frequent flyer...

FedEx tracking indicated they received my package on November 27th in Scarborough Ontario, 20 minutes from my house. According to the FedEx website, the package then accumulated many frequent flyer miles being driven all over Southern Ontario, including a visit to Concord (one hour from my house) and a couple more times to Scarborough before finally arriving yesterday TWO WEEKS after they received it. Even the striking Canada Post workers are doing a much better job than these guys.

 – About 1 Month ago.

Waited in two full days but had the sense to record the door video with no hits. Exceptions say no answer, no door buzz, no door tag, delivery after the weekend and again tomorrow. A few hours later...

Waited in two full days but had the sense to record the door video with no hits. Exceptions say no answer, no door buzz, no door tag, delivery after the weekend and again tomorrow. A few hours later they say it was delivered signed by ILLEGIBLE. Left at Reception but no such place. I thought nobody could be as incompetent as those guys in the ugly brown shorts.

 – About 1 Month ago.

They lose packages you shipped to your customer causing you to refund the buyer out of your pocket creating a LOSS for you and your business. No update on tracking and no way to find out why until...

They lose packages you shipped to your customer causing you to refund the buyer out of your pocket creating a LOSS for you and your business. No update on tracking and no way to find out why until your customer complains about not receivin the item. You try to get help and you get into a circular loop - the BLACK HOLE of FedEx. Go to the website and use the CLAIM Page - fill it all out and click Submit and then get "Error 2002" over and over and over again. FedEx does TRULY SUCK!

 – About 1 Month ago.

Ug, requested packages to be held at Fedex location a block from my house. Was on truck to be delivered Friday; now says delivery is "pending", with no update for the last 3 days. Had it...

Ug, requested packages to be held at Fedex location a block from my house. Was on truck to be delivered Friday; now says delivery is "pending", with no update for the last 3 days. Had it delivered to the Fedex location so it wouldn't get lost along the way! Seriously people!

 – About 1 Month ago.

Waited in all day for a parcel. Checked my tracking at 15:05 and it claimed that they attempted delivery at 14:48 and they had left a card. My buzzer had not been rung and there was no card in the...

Waited in all day for a parcel. Checked my tracking at 15:05 and it claimed that they attempted delivery at 14:48 and they had left a card. My buzzer had not been rung and there was no card in the post box. I called them to ask them to get their driver to come back and they told me they couldn't get hold of him but in the next breath said that he was too far away to come back now but would reattempt tomorrow. How can he reattempt when he didn't even attempt it in the first place. Absolute cockwombles!

 – About 1 Month ago.

Ordered a 330 dollar item off of Amazon. Waited at my front window all day. At 1:20 PM I saw that it was marked delivered at 12:16 PM. The was no sign of a FedEx truck. I was watching and waiting. It...

Ordered a 330 dollar item off of Amazon. Waited at my front window all day. At 1:20 PM I saw that it was marked delivered at 12:16 PM. The was no sign of a FedEx truck. I was watching and waiting. It never came. Not the first time this has happened. It ONLY happens when FedEx and only seems to be on the rare occasion I spent a lot of money on something. The absolute worst delivery service. They have ONE job: Deliver. And in my experience their success rate is disturbingly low.

 – About 1 Month ago.

They tried to deliver a package that required a signature, and left a door tag that they missed us. We signed the door tag so they'll deliver it the next day instead they put the new door tag next...

They tried to deliver a package that required a signature, and left a door tag that they missed us. We signed the door tag so they'll deliver it the next day instead they put the new door tag next to the one we signed and returned the package to sender...

 – About 1 Month ago.

FedEx is a terrible company, I have cameras like most people might not and all those times they said they tried to deliver is total BS they never show up and they use that as an excuse. No one ever...

FedEx is a terrible company, I have cameras like most people might not and all those times they said they tried to deliver is total BS they never show up and they use that as an excuse. No one ever tried to deliver they just can't deliver packages on time let alone track them properly. Their application hasn't worked in a year and has a rating similar to CNN which is pretty horrible. UPS's worst day is FedEx's best day. The only thing that they have amazed me In is the fact that they're still in business, probably only because the movie Castaway the best I can figure cuz every other facet of this company is a horrendous experience.

 – About 1 Month ago.

Got told my address was wrong, because my name wasn't on the buzzer. I order regularly from Amazon and they manage to find the address by going to the door number NO PROBLEM every SINGLE TIME. Now...

Got told my address was wrong, because my name wasn't on the buzzer. I order regularly from Amazon and they manage to find the address by going to the door number NO PROBLEM every SINGLE TIME. Now I have to drive 30min to go pick it up from the depot because the Fedex delivery person can't seem to read door numbers. Please Amazon, don't outsource delivery to Fedex, those guys can't seem to do their job!!!!

 – About 2 months ago.

I had a 1200$ package with require signature on delivery but fedex left it at my door with "Couldnt reach resident" and it got stolen. Customer service says "not our fault"...

I had a 1200$ package with require signature on delivery but fedex left it at my door with "Couldnt reach resident" and it got stolen. Customer service says "not our fault"

 – About 2 months ago.

Got first package delivered and it was stolen . Never rang bell to let us know it was delivered. Don't know if it was left in the front back side etc. Waiting on replacement that said it would...

Got first package delivered and it was stolen . Never rang bell to let us know it was delivered. Don't know if it was left in the front back side etc. Waiting on replacement that said it would arrive today dec7th end of day. So I stayed home looking out window all day NEVER SHOWED UP. Big waste of a fn day . I'm in Boston and it shows package is in Chicago now. Why send email saying it will be here today at end of day but now shows its in Chicago. Im pissed

 – About 2 months ago.

The last three packages I was supposed to get were late by a day. The whole day they showed it would be delivered on time. But the tracking history showed the package wasn't moving. I stayed home...

The last three packages I was supposed to get were late by a day. The whole day they showed it would be delivered on time. But the tracking history showed the package wasn't moving. I stayed home to get the package. What a waste of time. They used to sell reliability. Now they are just horrible.

 – About 2 months ago.

I hate FexEx. I bought an expensive synthesizer and it left California and was supposed to be delivered yesterday. It wasn’t moving from a location for two days and then on the day yesterday they...

I hate FexEx. I bought an expensive synthesizer and it left California and was supposed to be delivered yesterday. It wasn’t moving from a location for two days and then on the day yesterday they said their were “weather delays”. I live in the next state over and there isn’t any bad weather around. Now they keep saying that it’s on a truck and going to be delivered over night to my facility but they have told me this twice now. I am worried that I have an expensive piece of equipment that is just sitting in the cold in someone’s truck.

 – About 2 months ago.

Package delayed twice, 1st time I waited for it for 2 straight hours and it was probably delivered next door because i saw a truck coming back after it delivered something now I have to wait 3 weeks...

Package delayed twice, 1st time I waited for it for 2 straight hours and it was probably delivered next door because i saw a truck coming back after it delivered something now I have to wait 3 weeks for my computer.

 – About 2 months ago.

FFS, my package has been delayed twice now, I know others have had it worse but just venting nevertheless. Bought a Pixel 3XL from Google. Originally scheduled for delivery yesterday, so I came home...

FFS, my package has been delayed twice now, I know others have had it worse but just venting nevertheless. Bought a Pixel 3XL from Google. Originally scheduled for delivery yesterday, so I came home early from work, then at 9PM it becomes pending and gets rescheduled to today. Ok, shit happens. So today comes, it's actually on a truck for delivery at 4:40AM! Hopeful, I'm home early again from work, and guess what! It became pending again!!! I guess it's now going to be rescheduled to Monday. Good freaking grief...

 – About 2 months ago.

Suppose to get a package delivered December 5 then it got change to the 6th and now it got changed to pending schedule delivery ! I will stop online shopping at places if I know they are gonna use...

Suppose to get a package delivered December 5 then it got change to the 6th and now it got changed to pending schedule delivery ! I will stop online shopping at places if I know they are gonna use fedex !!! FedEx lets me down every time !

 – About 2 months ago.

Ordered something from Ebay on November 26. Original shipping date was scheduled for December 5, then it got changed to December 7, then December 8, now DECEMBER 11. I have to wait almost 3 weeks for...

Ordered something from Ebay on November 26. Original shipping date was scheduled for December 5, then it got changed to December 7, then December 8, now DECEMBER 11. I have to wait almost 3 weeks for a package that was sent domestically? Called FedEx customer service and got a foreigner or Mexican-American (sounded Mexcian) who could barely speak English and I had to ask her if she understood my question after 3 times of trying to clarify her lame excuse for why it was late. She said they guy's truck wasn't full enough so FedEx forced him to drive to more cities until his truck was full, hence the multiple delays for my order. DISGUSTING!

 – About 2 months ago.

FedEx sucks. Needed tools for a job on Thursday. Paid for shipping to arrive on Tuesday. Driver didnt want to wait around for leasing office to tell him how to use the package drop system, apparently...

FedEx sucks. Needed tools for a job on Thursday. Paid for shipping to arrive on Tuesday. Driver didnt want to wait around for leasing office to tell him how to use the package drop system, apparently he wanted to just drop that shit and leave several hundred dollars worth of tools on a doorstep in an appartment complex. Fortunately this selfish dick (language used by leasing office staff to describe him) cant figure out how the building numbers work, and hasn't been able to do that. So here it is Friday, and the customer service agent can't seem to get the shipping center manager on the phone, they don't know where my package is, and I wasn't able to do the job. Thanks FedEx!

 – About 2 months ago.

Yeah they really suck in Raleigh-Durham. I have a shipment that should have been delivered 12-1. When I track it everyday it says the same thing "no delivery attempt made. Delivery rescheduled for...

Yeah they really suck in Raleigh-Durham. I have a shipment that should have been delivered 12-1. When I track it everyday it says the same thing "no delivery attempt made. Delivery rescheduled for the next business day". Their reps. lie like hell when you get them on the phone. I only live 15 miles from the damn terminal.

 – About 2 months ago.

I bought my Girlfriend's Christmas present online and had the package sent to a FedEx hold location. FedEx left all their packages in plain view inside and someone broke into the store and stole...

I bought my Girlfriend's Christmas present online and had the package sent to a FedEx hold location. FedEx left all their packages in plain view inside and someone broke into the store and stole my package! Cool! Glad to know all my shit is safe at you hold locations you dumbf%@ks!

 – About 2 months ago.

Package came from Carol Stream IL to Indianapolis IN. It made it on a truck on a Saturday when we weren't home. The driver never attempted delivery again b/c his wife needed a new Google Pixel 3....

Package came from Carol Stream IL to Indianapolis IN. It made it on a truck on a Saturday when we weren't home. The driver never attempted delivery again b/c his wife needed a new Google Pixel 3. Now I'm having to file a lost claim w Google b/c they stole it.

 – About 2 months ago.

2 day expedited delivery, paid, that was three days ago. Now they are pushing delivery out past six days, because of weather. I live close to shippers area, and work close to Fed ex terminal where the...

2 day expedited delivery, paid, that was three days ago. Now they are pushing delivery out past six days, because of weather. I live close to shippers area, and work close to Fed ex terminal where the item would be loaded for residential delivery. There has been zero weather problems in either area. Customer service is worthless. And, apparently,I cannot pick item up at their terminal. I'm thinking it's lost, or stolen. Still waiting since Tuesday. It's now Friday.

 – About 2 months ago.

Agreed FedEx is not worth using. If you can't depend on what they say, why use them? You can't believe what they say....

Agreed FedEx is not worth using. If you can't depend on what they say, why use them? You can't believe what they say.

 – About 2 months ago.

Why did my last post say I was from New Mexico? Definitely live in Indiana, and WI is way over 91 miles away from New Mexico . Is fedex running this site?😂...

Why did my last post say I was from New Mexico? Definitely live in Indiana, and WI is way over 91 miles away from New Mexico . Is fedex running this site?😂

 – About 2 months ago.

Said they couldn't deliver because no one was home. Video surveillance shows they never even came by....

Said they couldn't deliver because no one was home. Video surveillance shows they never even came by.

 – About 2 months ago.

My package is shipping from the UK, it arrived in Niles, IL yesterday evening and left shortly after. Instead of sending it closer to my address, it left the facility to a FedEx in New Berlin, WI...91...

My package is shipping from the UK, it arrived in Niles, IL yesterday evening and left shortly after. Instead of sending it closer to my address, it left the facility to a FedEx in New Berlin, WI...91 miles further away from me! (Smacks head against the wall repeatedly) It is “supposed” to be delivered by Thursday of next week but they always transfer to an effing post office which takes almost another week to get to me... this isn’t the first time it’s happened to me either. Get your shit together Fedex! 🖕

 – About 2 months ago.

Went into a Fedex store and the drone behind the counter shook an already sealed box and decided the contents were not packed tightly enough so he would have to unseal the box and add packing material...

Went into a Fedex store and the drone behind the counter shook an already sealed box and decided the contents were not packed tightly enough so he would have to unseal the box and add packing material for and additional $4 charge. The contents of the package were NOT breakable, NOT heavy, NOT shifting around, and NOT inadequately packed. The Fedex store just wanted more $$. I refused, and UPS took the same shipment, without modification to the packing, and delivered it without incident, FOR LESS $$!!!! Fedex is circling the drain. Almost ANY other shipper is a better option these days. Wishing companies would ditch their contracts for RMA shipping and just finally let Fedex wither and vanish.

 – About 2 months ago.

Just an update on my PC parts that I ordered from Newegg. Shipment was originally scheduled to arrive on 11/6/2018. My parts arrived 60 miles from house on 12/6 and sat there all day. Then I got the...

Just an update on my PC parts that I ordered from Newegg. Shipment was originally scheduled to arrive on 11/6/2018. My parts arrived 60 miles from house on 12/6 and sat there all day. Then I got the dreaded "Pending" notice later that evening. This morning I got a text notify me I won't get my package until 12/8/2018. Its now at another location 30 miles closer to me. So it will have taken FedEx 2 days to drive 60 miles to my house. But yet, my package went from New Jersey to New Mexico in 4 days. Go figure!

I will do my best to avoid giving FedEx any future business even if it means paying a little extra. Never experienced such asinine shipping before until now with FedEx. In fact, I am going to call them DreadEx from now.

 – About 2 months ago.

Ordered an item on 11/30/18, estimated delivery date of 12/6/18 (yesterday). The package made it to the Chicago area by 12/1/18, and has been sitting/moving around that area since. Who knows when...

Ordered an item on 11/30/18, estimated delivery date of 12/6/18 (yesterday). The package made it to the Chicago area by 12/1/18, and has been sitting/moving around that area since. Who knows when I'll get my package. Also, the delivery driver that frequently delivers to my neighborhood is a shit. The last package I got, I watched him through my living room window, drop the package from about 3-4 ft. up. He's also just tried to give me a slip saying the package couldn't be delivered because no one was home, while I was home, watching through the window. Real piece of shit, and a garbage company.

 – About 2 months ago.

HAVE AIRCRAFT DOWN WAITING FOR PARTS. FEDEX CAN'T DELIVER OVERNIGHT ON A ROUTINE BASIS. NOW 3 AIRCRAFT GROUNDED OVER THE WEEKEND. HUGE LOSS OF REVENUE. THEY WILL MAKE UP SOME EXCUSE WHY IT'S...

HAVE AIRCRAFT DOWN WAITING FOR PARTS. FEDEX CAN'T DELIVER OVERNIGHT ON A ROUTINE BASIS. NOW 3 AIRCRAFT GROUNDED OVER THE WEEKEND. HUGE LOSS OF REVENUE. THEY WILL MAKE UP SOME EXCUSE WHY IT'S NOT THEIR FAULT AND I HAVE TO PAY FOR 1 DAY SERVICE THAT TAKES 4 DAYS TO GET HERE.

 – About 2 months ago.

Ordered product from Newegg on 11/29/2018. Delivery was scheduled for 12/6/2018. Item sat around all day in PA for day on the 30th. Finally shipped out late evening on the 30th. Finally arrived at...

Ordered product from Newegg on 11/29/2018. Delivery was scheduled for 12/6/2018. Item sat around all day in PA for day on the 30th. Finally shipped out late evening on the 30th. Finally arrived at FedEx location at 2:34pm local 2 hour driving distance from house. 9pm still no delivery and status changed to "pending" and no scheduled delivery date. Good job FedEx asshats! Now I know why this site was created. Never ever had a delivery late with UPS or USPS.

My guess is FedEx probably offers very low bottom bids to companies to get their shipping business. Then customers of these companies like me get screwed over by FedEx because we have no choice if FedEx is the only option. FedEx knows its going to get paid no matter what.

 – About 2 months ago.

The delivery guy smelled like a steamy pile of hot doodoo....

The delivery guy smelled like a steamy pile of hot doodoo.

 – About 2 months ago.

I’ve never had a good experience with Fedex for most of the similar reasons mentioned throughout this thread. I always make it a point ask a company which shipped service is used before I place an...

I’ve never had a good experience with Fedex for most of the similar reasons mentioned throughout this thread. I always make it a point ask a company which shipped service is used before I place an order. Whenever Fedex is mentioned, I look elsewhere. I won’t buy anything from any company that uses fedex. I’ve had one too many miserable experiences with this shitty package delivering provider.

 – About 2 months ago.

THEIR STUPID TRACKING SYSTEM IS USELESS. It updates once a day until after all deliveries have been made so you can't know if your package has already been delivered, or if delivery has been...

THEIR STUPID TRACKING SYSTEM IS USELESS. It updates once a day until after all deliveries have been made so you can't know if your package has already been delivered, or if delivery has been attempted or not. You just have to wait all 12 hours at home if you want to have any chance at getting it. Garbage. DHL is far superior in every way.

 – About 2 months ago.

Been waiting for weeks to have my package sent to me. Finally gets sent Friday, expected Delivery on the Dec. 5th. Cool. Its the 5th. Says its in Texas. I'm in Missouri. Now says scheduled...

Been waiting for weeks to have my package sent to me. Finally gets sent Friday, expected Delivery on the Dec. 5th. Cool. Its the 5th. Says its in Texas. I'm in Missouri. Now says scheduled delivery date is pending. Call customer service.
Ask where it is. "In Texas" but its suppose to be delivered today? "No it was always suppose to be delivered on Thursday" no it wasn't. f%@k you Fedex

 – About 2 months ago.

What? I have to PAY to have them deliver at a specific day? What? The driver will not come back to deliver the package even though he's on the NEXT STREET over? What? Signature required in person,...

What? I have to PAY to have them deliver at a specific day? What? The driver will not come back to deliver the package even though he's on the NEXT STREET over? What? Signature required in person, so I'll try to deliver smack in the middle of the day when most people are at work. And, no, I will not accommodate you in any way...unless you pay of course! No wonder I usually use UPS!

 – About 2 months ago.

4 days from Minnesota to Rensselaer New York not bad BUT 15 days later still not delivered the last 30 miles !!! really 15 days I could have walked to Rensselaer and back in 15 days FedEx sucks ! ...

4 days from Minnesota to Rensselaer New York not bad BUT 15 days later still not delivered the last 30 miles !!! really 15 days I could have walked to Rensselaer and back in 15 days FedEx sucks !

 – About 2 months ago.

f%@k Fedex. Four (4) boxes have sat in trailer at the local facility since Friday night. Today is Wednesday and they still haven't even been unloaded. In addition, I was guaranteed that they...

f%@k Fedex. Four (4) boxes have sat in trailer at the local facility since Friday night. Today is Wednesday and they still haven't even been unloaded. In addition, I was guaranteed that they were on yesterdays truck and delivered by 4pm to my house. When they didn't show up, I called them again, the rep I got at that time told me "I have no clue why they told you that, they aren't on the truck". I asked if I could drive to the facility to get them myself as I had no faith in them. He said "YES, between 4pm and 6pm today you can get them from the facility". So I drove towards the facility. Got 75% of the way there which was a 45 minute drive and called fed ex again to find out exactly where I go. The gal I got on the phone told me to stop the car and turn around because the boxes were still on a trailer and hadn't been unloaded. I couldn't get them.

Just got off the phone with them again today. Boxes are still on the trailer. 6 days now including today they have been sitting there in their parking lot while the assholes won't unload the trailer.

 – About 2 months ago.

Original delivery scheduled on 11/29. Then auto-delayed to 2/3. Then delayed to 2/4. Whoops on 2/4 the package arrived at the FedEx sorting facility 1 hour late. So delayed again to 2/5. #Normal4FedEx...

Original delivery scheduled on 11/29. Then auto-delayed to 2/3. Then delayed to 2/4. Whoops on 2/4 the package arrived at the FedEx sorting facility 1 hour late. So delayed again to 2/5. #Normal4FedEx

 – About 2 months ago.

Out for delivery on Wednesday. Returned the shipment to the terminal that night, no notification, no attempt to deliver. Out for delivery on Thursday, shows loaded on the truck. That's all. Says...

Out for delivery on Wednesday. Returned the shipment to the terminal that night, no notification, no attempt to deliver. Out for delivery on Thursday, shows loaded on the truck. That's all. Says pending delivery and has for a week now. Still tracks as being on the truck. It's a 25 pound box. You would know if it were on your truck. They delivered a different package today, a week later, but not the package in question. Filed a claim with the shipper who is re-sending, so now I wait 8 more days for the clowns to steal that one too?. I cannot express my dislike for this company. Packages from Bulgaria and China get here faster, and even USPS is stellar by comparison. No more FedEx for me!

 – About 2 months ago.

Live in an apartment complex. I"m expecting a large rug. They left a notice on my front door for me to sign giving them permission to leave it the next day. The next day there's a notice on...

Live in an apartment complex. I"m expecting a large rug. They left a notice on my front door for me to sign giving them permission to leave it the next day. The next day there's a notice on the outer door of the building. I went online to see if I could provide the door code to get in but had create a FedEx Manager account. But to add special delivery instructions they have to verify your address by sending you a code through snail mail in 3-5 days! I need the package now! I talked to a representative. She says the drivers aren't allowed to receive door codes. WTF?! So a customer can't even assist a driver in making a delivery? So today I left a big note on the front door of the building with my phone number saying to call for instructions. I came home to another f@#$g notice on the door. No one even called. I'm ready to return the rug.

 – About 2 months ago.

My experience is like many on here. Ground package sent from Bloomington, CA on 11/24/18 to Amboy, CA on 11/26/18, Alva, OK on 11/27/18, LaGrange, IL on 11/28/18 then bouncing between Willow Springs...

My experience is like many on here. Ground package sent from Bloomington, CA on 11/24/18 to Amboy, CA on 11/26/18, Alva, OK on 11/27/18, LaGrange, IL on 11/28/18 then bouncing between Willow Springs and LaGrange, IL. ever since. 12/4/18 this writing. Online tracking says it is in LaGrange, IL. I requested a trace and that is in progress. We'll see what happens. It's lost in LaGrange is my bet!

 – About 2 months ago.

6 days since package shipped. Paid for 2 day delivery.
Customer Service is the worst I have ever had to deal with.
I could have walked the package here by now.
FED EX SUCKS!!!!!!!!!...

6 days since package shipped. Paid for 2 day delivery.
Customer Service is the worst I have ever had to deal with.
I could have walked the package here by now.
FED EX SUCKS!!!!!!!!!

 – About 2 months ago.

My package has spent the last five days in Melrose Park, Illinois, and the was moved to Berkeley, Illinois which is 2 minutes away from Melrose Park. It took it 3 days to get out of California, a day...

My package has spent the last five days in Melrose Park, Illinois, and the was moved to Berkeley, Illinois which is 2 minutes away from Melrose Park. It took it 3 days to get out of California, a day in NV, WY, NE and now IL? What is going on here, its probably going to take it about two more weeks to get the Pennsylvania..... Really puling a fast one on us aren't yah guys. (Mind you, it had a delivery scheduled for 12/1/2018 and its currently listed as pending)

 – About 2 months ago.

"The Word on Time"?? You jackasses can't get to the same continent, state or even city on time. Go to hell f%@ktards! ...

"The Word on Time"?? You jackasses can't get to the same continent, state or even city on time. Go to hell f%@ktards!

 – About 2 months ago.

got several texts regarding the status. got one that it was delivered....odd because i was outside my front yard talking for my neighbor when they 'delivered' it. call the number, explained...

got several texts regarding the status. got one that it was delivered....odd because i was outside my front yard talking for my neighbor when they 'delivered' it. call the number, explained the situation. was told a person from fed ex will call by 1730. time came and went. the next day my neighbor came over with my package.the neighbors have their number of the house in block letters 8x10 each. the package was left directly under that. even though that is not the delivery address. called them again, they 'escalated it' whatever that means. the escalation person said i would receive a call that day. surprise nothing. not even an update of they they were doing to find this. when i informed me that i had the package they delivered to the wrong address they said it was the local fedrx operators fault not theirs. asked them at what point did fed ex become jacks trucks and delivery which were not responsible for the delivery, they had no answer but did admit that the local fed ex is responsible for the 'core values of the company. just more corporate bull shi-. i no longer do business that sends via this carrier. seems doing what they are hired to is too much for them.

 – About 2 months ago.

LORENZO O. Is a piece of shit dirty sweat stain on an office cubical chair that smells like his BF was eating ass from the other loser sitting next to him. f%@k YOU FEDEX!!!! This venting is not...

LORENZO O. Is a piece of shit dirty sweat stain on an office cubical chair that smells like his BF was eating ass from the other loser sitting next to him. f%@k YOU FEDEX!!!! This venting is not enough. Lorenzo O... if you read this I want to punch your pompous ass in the face. I know you must be doing chat and telephone work for the sole purpose of hiding your ugly ass face. You are such a loser and ended a chat (AKA YOUR JOB) because you couldn't answer any questions about your JOB! MORON!

 – About 2 months ago.

I've been waiting for a package to be delivered from 2 states away for over a month and a half now. Had to have the original sender send out a replacement and who the f%@k knows how long...

I've been waiting for a package to be delivered from 2 states away for over a month and a half now. Had to have the original sender send out a replacement and who the f%@k knows how long that's going to take.

 – About 2 months ago.

I had my package specifically requested to be delivered to the Richmond location and they even confirmed it was there over the phone. I went there the next business day, it wasn't there.

I had my package specifically requested to be delivered to the Richmond location and they even confirmed it was there over the phone. I went there the next business day, it wasn't there.

Went home on my computer, and found out it was in Delta instead? How could they f%@k that up?

Bunch of incompetent c*nts with IQ equivalent to a sack of potatoes. Shit on a dick, I hope my package isn't damaged, either.

 – About 2 months ago.

If there was ever a zombie apocalypse, the majority of FedEx employees would survive because they are devoid of the grey matter that the living dead thrive on.

Apparently my shipment...

If there was ever a zombie apocalypse, the majority of FedEx employees would survive because they are devoid of the grey matter that the living dead thrive on.

Apparently my shipment deemed for New York City is on joyride around New Jersey in a truck that is unable to be located. The series of morons I've encountered over the phone to track said package is laughable. I've been told three times that FedEx ground doesn't deliver on Mondays and the same amount of idiots has told me they DO. My 'case manager' was SUPPOSED to call me 'first thing this morning' to review my case with me. It's 1:45pm and NO call. Are you surprised? I'm not.

And to think I chose FedEx OVER the United States Postal Service because I thought they would provide better, quicker, more accurate service! The irony almost makes me laugh out loud.

 – About 2 months ago.

FedEx is complete trash. I seriously hate these guys. They give you a posted delivery day of Saturday. Sits at the FedEx location 20 minutes from my house over the WHOLE weekend because then they say...

FedEx is complete trash. I seriously hate these guys. They give you a posted delivery day of Saturday. Sits at the FedEx location 20 minutes from my house over the WHOLE weekend because then they say it isn't set up to be delivered on Saturday cause they didn't pay for that option.

Uhm seriously? Why in the f%@k would you post the date for Saturday if that option wasn't paid for. 3 iPhone Xrs that I had to wait on for my family cause they suck donkey dick. Then to top that off, delivery time today says 8 AM to 8 PM. Wow what a f%@king window you pieces of shit.

 – About 2 months ago.

Asked my wife about Fed-Ex reporting that no one was home to accept delivery. She said, "there was an unmarked black van in the driveway - the guy just blew his horn. I wasn't going out to see...

Asked my wife about Fed-Ex reporting that no one was home to accept delivery. She said, "there was an unmarked black van in the driveway - the guy just blew his horn. I wasn't going out to see what the idiot wanted". Are Fex-Ex drivers even know how to use a doorbell?

 – About 2 months ago.

f%@kers lie and lost my package...

f%@kers lie and lost my package

 – About 2 months ago.

they are worse than ups they lie like hell do not use them...

they are worse than ups they lie like hell do not use them

 – About 2 months ago.

Gotta love when something is supposed to be delivered on a thursday and gets delayed for what appears to be no reason for a full f%@king week. I checked my tracking and it says its on a truck for...

Gotta love when something is supposed to be delivered on a thursday and gets delayed for what appears to be no reason for a full f%@king week. I checked my tracking and it says its on a truck for delivery. So I waited all f%@king day for the package to come and it didnt. When i called to complain the man on the phone explains that the guy for my route doesnt work on wednesdays??!?!?! Ill literally eat glass before i ever order a package through fedex again.

 – About 2 months ago.

My package literately sat in San Fransisco unmoved for two days. THEN THEY SHIPPED IT TO ARIZONA, TEXAS, MISSISSIPPI, AND LET IT SIT IN AUSTELL GEORGIA FOR TWO DAYS! The even crazier part is that they...

My package literately sat in San Fransisco unmoved for two days. THEN THEY SHIPPED IT TO ARIZONA, TEXAS, MISSISSIPPI, AND LET IT SIT IN AUSTELL GEORGIA FOR TWO DAYS! The even crazier part is that they moved it from Austell, which is 48 minutes from my house, to Ellenwood Georgia! That is 1 hour 38 minutes away!

 – About 2 months ago.

FedEx is like that guy everyone knows but f%@king hates, I ordered a package on November 26th. It was suppose to be delivered from Kentucky to Iowa. This package went from Lexington, KY to...

FedEx is like that guy everyone knows but f%@king hates, I ordered a package on November 26th. It was suppose to be delivered from Kentucky to Iowa. This package went from Lexington, KY to independence, KY to Chicago,IL to Burbank, IL Then down to NASHVILLE,TN, then to Mt.Vernon, IL, then back to Chicago! Now saying won’t be delivered till Tuesday. Seriously how is any of this productive at all.

 – About 2 months ago.

I've never had a good experience with FedEx. Whether it be the delay that happens nearly every order, or ridiculous shipping costs, this company is so trash I never want to deal with them again. ...

I've never had a good experience with FedEx. Whether it be the delay that happens nearly every order, or ridiculous shipping costs, this company is so trash I never want to deal with them again.

 – About 2 months ago.

Idiot FedEx driver left my package from Best Buy on top of the keypad for my community gate in pouring rain. Effin Best Buy doesn’t sell effin rubber ducks! If you don’t have the gate code then...

Idiot FedEx driver left my package from Best Buy on top of the keypad for my community gate in pouring rain. Effin Best Buy doesn’t sell effin rubber ducks! If you don’t have the gate code then take the effin package back and call to get it. The turnover in stupid delivery drivers is rediculous and none of them read their own website where I put delivery instructions like the idiot customer service twit said to put them. The geniuses at USPS and UPS make it through the gate every freakin time.

 – About 2 months ago.

FEDEX SUCKS HOW THE f%@k DO YOU SEND 3/4 TIRES AND THEN f%@kING LIE TO ME SAYING ITS COMING IN TODAY AND IT NEVER DID NOW I HAVE TO WAIT 4 f%@kING DAYS FOR 1 TIRES...

FEDEX SUCKS HOW THE f%@k DO YOU SEND 3/4 TIRES AND THEN f%@kING LIE TO ME SAYING ITS COMING IN TODAY AND IT NEVER DID NOW I HAVE TO WAIT 4 f%@kING DAYS FOR 1 TIRES

 – About 2 months ago.

Absolutely the worst delivery service ive ever had. the worst and most frustrating feeling when you see the package is expected on a Saturday but nope probably not gonna arrive for who God knows when....

Absolutely the worst delivery service ive ever had. the worst and most frustrating feeling when you see the package is expected on a Saturday but nope probably not gonna arrive for who God knows when. Since they never update the tracking system, waste my precious saturday for a package that changes status last minute. super disappointed. never use this service. better off going with a no name company than this

 – About 2 months ago.

FedEx sends too many tracking notifications. I just need to no when my items shipped and the CORRECT day it arrives. All the due to arrive updates and return to facility updates are completely...

FedEx sends too many tracking notifications. I just need to no when my items shipped and the CORRECT day it arrives. All the due to arrive updates and return to facility updates are completely unnecessary and adds to the confusion. To much information is a bad thing.

 – About 2 months ago.

f%@king SpedEX...

f%@king SpedEX

 – About 2 months ago.

I hate Fedex they suck big time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Got an email said delivery on Thursday. Didn't show up. Then it said delivery Friday by 8:00pm, didn't...

I hate Fedex they suck big time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Got an email said delivery on Thursday. Didn't show up. Then it said delivery Friday by 8:00pm, didn't show up. Then I got another e-mail said Saturday by 8:00pm. Well it's 7:15 on Saturday and it hasn't shown up again. I've called customer service 2 times and they only know that it was out for delivery, and that they have until 8:00pm to deliver. I check the status of the shipment at 7:15 and it says, "no scheduled delivery date available at this time". UPS blows these sorry asses away. Even the USPS blows Fedex away.

 – About 2 months ago.

I ordered a 144hz monitor on November 25 that was supposed to come on Thursday, then they delayed it to Saturday. Now they delayed it to Tuesday. ...

I ordered a 144hz monitor on November 25 that was supposed to come on Thursday, then they delayed it to Saturday. Now they delayed it to Tuesday.

 – About 2 months ago.

FedEx is the crappiest carrier in the world!!
Almost EVERY TIME, they LOST my packages!!
I recently ordered 3 orders with Chewy, and I have ONLY received one of them which their website...

FedEx is the crappiest carrier in the world!!
Almost EVERY TIME, they LOST my packages!!
I recently ordered 3 orders with Chewy, and I have ONLY received one of them which their website stated all 3 have been delivered.
So what are the chances of getting a package from FedEx, well, 30%! I should probably opening a champagne and celebrate now!! Such an awesome successful delivery rate!!
I called chewy, and finally canceled all of my auto ship orders with them as they cannot use any other carrier except fxxking FedEx.

Even USPS is better than you! Shame on you!

 – About 2 months ago.

Pull up a chair friend, and some coffee- scratch that, hard booze, you're gonna need it!

Ordered a package. Coming from CA going to VA. No problem. Usually takes 4 business days....

Pull up a chair friend, and some coffee- scratch that, hard booze, you're gonna need it!

Ordered a package. Coming from CA going to VA. No problem. Usually takes 4 business days. Package gets picked up. Sits for 2 BDs at first plant. Goes to NM. Sits for 1 BD. Then goes to KS. Sits for 2 BDs. Goes to IN. Sits for 1 BD. Goes to IL. Sits for 1 BD. Goes to another town in IL, sits for half a day. Goes back to first town in IL, sits for one BD. Goes to IN... Again! Sits half a day. Goes to PA, sits 2 BDs. Goes to another town in PA, shortly departs (wow, a first!) Goes to The first town in PA... Really? Goes to the Fed hub 50 miles from me. Woohoo! (I'm nearly in Carolina, okay?) GOES ALL THE WAY TO F**KING MARYLAND!!!! Sits for a day. Back to PA now.... I was supposed to get it about 4 days ago now. I've called several times and all they say is "Sir, its the holiday season." Lemme, put it into a different perspective. I ordered a package for CA, a day after I ordered this package. Okay? It was shipped USPS!!! The crappiest of the crappiest. I did the cheapest shipping. I got it today. You know your company is garbage when the Post Office is better! Screw FedEx! D*mn shame the parts company I love only ships Fed/USPS.

 – About 2 months ago.

Signed a piece of paper saying they could leave the package. They still didn't leave the package. They did leave a notice of their failure to leave the package. #winning ...

Signed a piece of paper saying they could leave the package. They still didn't leave the package. They did leave a notice of their failure to leave the package. #winning

 – About 2 months ago.

if you deal with a company that only deals with fedex? cancel the order they are just cheap f%@ks and dont give a shit!!!...

if you deal with a company that only deals with fedex? cancel the order they are just cheap f%@ks and dont give a shit!!!

 – About 2 months ago.

last year waited for gift to my girl sat for 4 weeks and then sent usps thanks assholes,would have been nice for christmas not new years!!...

last year waited for gift to my girl sat for 4 weeks and then sent usps thanks assholes,would have been nice for christmas not new years!!

 – About 2 months ago.

FedEx couldn't deliver a stool from a sphincter to the porcelain bowl without f'ing it up......

FedEx couldn't deliver a stool from a sphincter to the porcelain bowl without f'ing it up...

 – About 2 months ago.

Waiting for two new phones and the FedEx delivery manager said Friday between 10:30 & 12:30. I made myself available and waited at home during that time and they never showed. I called their customer...

Waiting for two new phones and the FedEx delivery manager said Friday between 10:30 & 12:30. I made myself available and waited at home during that time and they never showed. I called their customer service that afternoon and they assured me they would be delivered Friday.

Well, Friday came and went and now it's Saturday and still no delivery or update. They completely wasted my Friday!

 – About 2 months ago.

three days in a row waiting for a sim card...now they say in the next two days...they SUCK...

three days in a row waiting for a sim card...now they say in the next two days...they SUCK

 – About 2 months ago.

Well this is not the first time with fedex sorry shipping service.Seven days to get a small box from nj to nc this is bull shit service. The postal service is way better than these people....

Well this is not the first time with fedex sorry shipping service.Seven days to get a small box from nj to nc this is bull shit service. The postal service is way better than these people.

 – About 2 months ago.

In Livingston Montana drivers knock off early Friday. Yesterday a package was on truck and delivery was scheduled. They never showed up citing bad weather at 5. It was beautiful outside. What happened...

In Livingston Montana drivers knock off early Friday. Yesterday a package was on truck and delivery was scheduled. They never showed up citing bad weather at 5. It was beautiful outside. What happened to delivered by 8? Happens every Friday.

 – About 2 months ago.

I had a package delivered to my mom's building on Austin Highway. It was marked delivered and accepted, but she never received it. I called FedEx, 15 minutes later a driver angrily called me...

I had a package delivered to my mom's building on Austin Highway. It was marked delivered and accepted, but she never received it. I called FedEx, 15 minutes later a driver angrily called me saying it was delivered in a Amazon deposit box. My mom called Amazon who called FedEx and the electronic records showed no deposit was made during the delivery time stated. I then called the number that called me and was told it was delivered to another unit, this made me angry because it showed how stupid they were because company policy states they can not give out addresses of wrong deliveries. Unfortunately many UPS and FedEx drivers dump packages during the holiday season when they have a busy workload and Mark them as delivered. How do I know this? I was a part time holiday package handler when I was 18, during our training at ups they warned us about this and offered cash rewards for turning in drivers that did this. Also, many FedEx drivers are sub contractors delivering for Fed ex in name only and are not full time employees. Also Microsoft says they are not liable, so I am refuting the charge with American Express. So much for saving money on black Friday.

 – About 2 months ago.

Waiting for delivery that was due Monday. First they said it was signed for. Then they said it was lost. Then they said it was at the local hub. We drove to the hub. Not there. Today they said it was...

Waiting for delivery that was due Monday. First they said it was signed for. Then they said it was lost. Then they said it was at the local hub. We drove to the hub. Not there. Today they said it was scanned and on the truck. Still nothing five days later. Called fedex customer service every day and the stories they told were mind blowing. It was out for delivery according to 800 number people every day we called. One guy said it was on the truck at the delivery drivers home overnight. Now they are saying if nothing by tomorrow to file a lost claim. It’s a 50 lb package. How do you lose that. I think someone from fedex stole it or damaged it. I won’t order another product from the same company because they use fedex. At the hub you don’t see a human either. You go to an empty room and use a phone to chat with them. This is the last of many stories like this. I will not use them or companies that use them at all costs.

 – About 2 months ago.

I'm with you. I am waiting on a new cell phone. It's supposed to be FedEx 2-day delivery and was free from the vendor.

I received a voice message yesterday on my land line...

I'm with you. I am waiting on a new cell phone. It's supposed to be FedEx 2-day delivery and was free from the vendor.

I received a voice message yesterday on my land line (because my cell phone is in the package!) stating that it would be delivered today and required a signature.

So, I took a day off work and stayed home. At 7:00 PM this evening, the status was updated on their website to "no delivery date determined".

When I called their customer service and raised a fuss, the lady supposedly opened a case, took my land line number and said "they'll call you from the local office before 5:30 PM tomorrow"!!!! So, after losing a day's pay, I now have to sit by my land line all day on Saturday to wait for their call--to tell me where the hell my package is.

When I started bitching about losing a day's pay, she transferred me to a claims rep. He emailed a form that I can supposedly turn in, but when he went to note my phone number on the case file, the initial clerk hadn't even put a phone number on there!!!

I bet a dollar that I'll be expected to sit home on Monday and wait for this stupid package, which would cost me another day's pay.

FedEx makes the USPS look like hard working Einsteins.

 – About 2 months ago.

Fed ex sucks. Half packages go to wrong address and last two days my delivery has been “on truck out for delivery” but ends up back at their warehouse. That doesn’t even happen with USPS....when...

Fed ex sucks. Half packages go to wrong address and last two days my delivery has been “on truck out for delivery” but ends up back at their warehouse. That doesn’t even happen with USPS....when I called they said it was put on wrong truck. I said. Two days in a row. I don’t believe you. Eventually said he was just guessing. I’m guessing driver had a 12 beer lunch and then went home. Independent drivers? f%@k them and their lack of service. And their stupid notes. They don’t even make sense. I have to leave note to leave package I’m working like most other people during the day. I’m not home they leave not on package which will be stolen with the package. What the f%@k good is that? My ups driver knows to leave packages and will even put them inside if weather is foul. That’s service. Please never ever use fed ex!!!!! They SUCK!!!!!

 – About 2 months ago.

I’ll save you a call for undelivered packages. They will say 1) theirs delivery problems in your area (no shit) 2). It should be there today or tomorrow (straight lie). You’ll get a pathetic...

I’ll save you a call for undelivered packages. They will say 1) theirs delivery problems in your area (no shit) 2). It should be there today or tomorrow (straight lie). You’ll get a pathetic blanket statement. My 9 yr old could do their job.

 – About 2 months ago.

I honestly can't believe this company still exists. every package I am supposed to get, fails to deliver. how is that even possible? i ordered a new phone from google (why the hell do they use...

I honestly can't believe this company still exists. every package I am supposed to get, fails to deliver. how is that even possible? i ordered a new phone from google (why the hell do they use Fedex to ship???) and it requires signature, but they have "failed to deliver because no one was home" at the time of delivery, but guess what!! i was home! they don't call or ring my bell, or even leave a slip. also, a couple months ago, package "couldn't be delivered" for unknown reasons and couldn't pick it up for 2 more days????

 – About 2 months ago.

Good thing people don't work 9-5 because that would suck since packages are delivered "anytime by 8 pm"! OH WAIT I do work 9-5 along with the other like 75% of working Amerians, so this...

Good thing people don't work 9-5 because that would suck since packages are delivered "anytime by 8 pm"! OH WAIT I do work 9-5 along with the other like 75% of working Amerians, so this does suck! and I can't schedule a different window that works for ME unless the SELLER sets it up???? That is so ass backwards. Oh but I can sign up for managed deliveries! JUST KIDDING THAT DOESN'T WORK EITHER. FedEx SUCKS in every single way possible. Everytime one of my packages is delivered via FedEx, something goes wrong. How is this company still running?? How do they suck so bad that this page even exists?!

 – About 2 months ago.

Once again they delivered two days late while every other service delivers on time or early. FedEx standards have gone to sh*t....

Once again they delivered two days late while every other service delivers on time or early. FedEx standards have gone to sh*t.

 – About 2 months ago.

One package was scheduled for delivery Monday. A second package was scheduled for delivery Tuesday. Today is Friday. Every day this week the packages have been "out for delivery" only to end...

One package was scheduled for delivery Monday. A second package was scheduled for delivery Tuesday. Today is Friday. Every day this week the packages have been "out for delivery" only to end up delayed due to "local weather"... Despite there only being one day, Wednesday, where snow was on the roads. I keep calling FedEx and customer service keeps saying that they'll make sure the packages are delivered.

Maybe in the spring when the weather climbs back up into the 50s, since apparently the drivers can't get out of their truck in 40 degree temps.

 – About 2 months ago.

The whole send to hold at their stores is a farce. They never delivered to where packages were sent. Then they blame me when I’m going to store location listed as pick up address. One person tells...

The whole send to hold at their stores is a farce. They never delivered to where packages were sent. Then they blame me when I’m going to store location listed as pick up address. One person tells me two boxes will be guaranteed to arrive today by noon , nine arrive. I call and I’m told one never left store I dropped it at as shipping point. Two weeks, $123 shipping fees and a FedEx customer support can’t even keep their lies straight! Every call yields a different story.

 – About 2 months ago.

fedex sux again, miss delivered a package again numerous times What is the problem with their inept drivers??? customer service or lack of service wants me to walk around asking neighbors if they...

fedex sux again, miss delivered a package again numerous times What is the problem with their inept drivers??? customer service or lack of service wants me to walk around asking neighbors if they have the package??? What is wrong with them??
I am requesting NOT to be shipped by fedex when I have the option!!

 – About 2 months ago.

I have literally never not had a problem with a fed ex delivery. Not once. Today's special of "hey I know you ordered a TV but we are going to give you door tags and shattered dreams...

I have literally never not had a problem with a fed ex delivery. Not once. Today's special of "hey I know you ordered a TV but we are going to give you door tags and shattered dreams instead" is brought to you by "it takes 3-5 buisness days(a fancy way of saying we operate at your and everyone else in the working worlds inconvenience) before we can even entertain the idea of making this process actually functional for you". That face and blood pressure spike you get when you find out the worlds greatest door tag delivery service is in charge of your package.

 – About 2 months ago.

Got the notice my package would be here yesterday. Stayed home waiting for it. At 10:00 PM they updated the status as having returned to the local office, no attempt made to deliver. Today, got the...

Got the notice my package would be here yesterday. Stayed home waiting for it. At 10:00 PM they updated the status as having returned to the local office, no attempt made to deliver. Today, got the 5:46 notice saying it had been reschedule for today. AGAIN, I waited at home.Still says on the truck, but status is no scheduled delivery date..AND it's 11:00 PM. Why, if you missed the delivery one day, would you not do your best to deliver it the next? Weather is perfect, no catastrophic issues or road closures that would keep it from getting here. Are they just lazy?
SO, one more day and I'm going to just ask the sender to cancel it. I am not in a particular hurry, but I am tired of being lied to. It's not MY job to get the packages delivered, it's Fed Ex's. If you can't do it, I'll choose to spend my money on a different delivery company. And while I'm at it, drivers in uhaul vans with no uniforms and prison tats look more like porch pirates than professional delivery drivers. At least I know a UPS uniform from an escaped convict.

 – About 2 months ago.

Fed EX should just adopt the motto, "No deliveries to any address ever", they just plain suck. Just look elsewhere if the company you are dealing with uses Fed Ex, unless you really don't...

Fed EX should just adopt the motto, "No deliveries to any address ever", they just plain suck. Just look elsewhere if the company you are dealing with uses Fed Ex, unless you really don't want the package, then use Fed Ex.

 – About 2 months ago.

fedex is the worst. i can order a package from china and get it in less time than if i order from a state or two away and they use fedex. so i have begun avoiding any amazon sellers tht use fedex....

fedex is the worst. i can order a package from china and get it in less time than if i order from a state or two away and they use fedex. so i have begun avoiding any amazon sellers tht use fedex. china can ship it to me faster, even though they are 10,000 miles away.

 – About 2 months ago.

Fedex is a joke. They are a big bureaucracy. have no concern for customer time. Waited home all day for a must have shipment. No shipment forth coming. Customer service says it will contact driver....

Fedex is a joke. They are a big bureaucracy. have no concern for customer time. Waited home all day for a must have shipment. No shipment forth coming. Customer service says it will contact driver. HaHaaaaa. drivers are independent and could not careless for my needs. Plan to stop ordering from any business that uses fedex. USPS has better more reliable service.

 – About 2 months ago.

A company that ships with FedEx. It’s like a cruel joke to their customers. I literally look to see if a company uses FedEx. If they do i move on. FedEx is where your order goes to die. I’m pretty...

A company that ships with FedEx. It’s like a cruel joke to their customers. I literally look to see if a company uses FedEx. If they do i move on. FedEx is where your order goes to die. I’m pretty sure they’re still horseback delivery.

 – About 2 months ago.

Back to the Newton, NC FedEx office today after speaking with them last night and was told I could pick up at that location today. Took them 45 minutes to determine the package was not there. ...

Back to the Newton, NC FedEx office today after speaking with them last night and was told I could pick up at that location today. Took them 45 minutes to determine the package was not there.

 – About 2 months ago.

I ordered an item on Saturday and FedEx picked it up same day. On Tuesday I was told it would be delivered tuesday, it wasn't and was pending all day Wednesday then this morning it said Thursday...

I ordered an item on Saturday and FedEx picked it up same day. On Tuesday I was told it would be delivered tuesday, it wasn't and was pending all day Wednesday then this morning it said Thursday delivery. Now it says Friday. I call customer service and get told it says Friday so you'll get it Friday.

 – About 2 months ago.

lazy ass drivers...never on time..wrong deliverys..wrong deliverys to wrong house...a joke of a company i cringe everytime a company uses them to ship to me..i know it will never get here on time or...

lazy ass drivers...never on time..wrong deliverys..wrong deliverys to wrong house...a joke of a company i cringe everytime a company uses them to ship to me..i know it will never get here on time or ever ...i just had a package suppose to be delivered yesterday by 5 .. its now changed to friday by 5 lol ..a joke of a company ..use ups or usps this company doesnt deserve to be a company..but we all know this ..dont ever tip a fedex driver for the holidays if you do you are just supporting bad habits..

 – About 2 months ago.

2 days late. I signed up for email notification but nothing. I check in the afternoon and the package is back at the distribution center after being on the truck. Checked my Nest Hello and they...

2 days late. I signed up for email notification but nothing. I check in the afternoon and the package is back at the distribution center after being on the truck. Checked my Nest Hello and they ignored my request to leave in a Elephant Trunk parcel drop box. I see them read the sign. They do not leave a door tag. There is no delivery attempt notification on the website. How is this shit company still in business. They try but fall short compared to UPS.

 – About 2 months ago.

I had a package that was supposed be delivered today 11/28/18. The Fedex website stated it was placed on a truck at about 3:30 am and was out for delivery. After waiting and checking constantly for...

I had a package that was supposed be delivered today 11/28/18. The Fedex website stated it was placed on a truck at about 3:30 am and was out for delivery. After waiting and checking constantly for updates, it was then switched to delivery pending with no scheduled delivery date. Last week I returned a package by Fedex ground to a business located less than 30 miles away here in New Jersey. The package was delivered 1 week later after traveling up to Connecticut and Massachusetts. When calling to check on as to why it was switched, you are connected to individuals who are in countries such as El Salvador. The woman told me that their drivers work until the truck is empty and there is no specific time that they stop.

 – About 2 months ago.

They delivered to wrong damn COUNTY! Not to mention the street address wasnt the same either.........WTF!!!!!...

They delivered to wrong damn COUNTY! Not to mention the street address wasnt the same either.........WTF!!!!!

 – About 2 months ago.

I called Fedex and the person didn't even know the address of the facility where I could pick up the package. These are the most incompetent people I've ever dealt with. About EVERY business...

I called Fedex and the person didn't even know the address of the facility where I could pick up the package. These are the most incompetent people I've ever dealt with. About EVERY business has terrible things to say about this horrible company.

 – About 2 months ago.

Was supposed to get a package today, waited all day for it and never showed, and haven’t gotten any new information on it at all! ...

Was supposed to get a package today, waited all day for it and never showed, and haven’t gotten any new information on it at all!

 – About 2 months ago.

fedex is a waste of space...

fedex is a waste of space

 – About 2 months ago.

Customer service does not exist. I was expecting a package that required a signature. The day prior, I made a request to have the package routed to a FedEx drop-off location near my work office. I...

Customer service does not exist. I was expecting a package that required a signature. The day prior, I made a request to have the package routed to a FedEx drop-off location near my work office. I never could confirm if the request was processed. Prior to 8:00 am the next morning, I called and requested that the package be held at the Newton, NC for me to pickup. I was told the package was in Newton and would be held. However, I should wait for a phone call approximately 30 minutes later. After about an hour and no call, I called again. I was told the package was in Newton but should wait for a call to come and pick up. About two hours later, and no call, I went to the facility. I was told that it was a good thing I showed up when I did or the package would have been put on a truck. The FedEx employee went into the back to get the package. She returned about 20 minutes later saying she could not find it. She said "it must have got on a truck to the drop off location. She promised to find out and call me later. After no follow-up from her, I spoke to her again. She assured me the package could be picked up later today at the FedEx drop-off location. She promised to call me when she could confirm. Long story short, I drove to the next town to find out that FedEx had already arrived and the package was not there. Of course, I never received a call back from the girl at the FedEx location I Newton as promised. So far, nobody can tell me where the package is and three people have not call as promised. POOR MANAGEMENT

 – About 2 months ago.

Package was supposed to be delivered yesterday--signature required. I had work so wouldn't be there, no big deal, right? I can just pick it up in the store!

Well, they claimed they...

Package was supposed to be delivered yesterday--signature required. I had work so wouldn't be there, no big deal, right? I can just pick it up in the store!

Well, they claimed they left a note that would allow me to do so. No such note exists. I tried logging in to their website to ask them to hold at the store--but registration for their delivery manager doesn't even work! First, it says my address is not a valid street address (Google Maps says otherwise...). Then, later on, their identity validation service is down. So the whole thing is impossible.

I'm assuming the same is going to happen today, as my package was just loaded onto a truck.

 – About 2 months ago.

A package was supposed to be delivered today, was on the truck for delivery and everything... Got delayed due to weather.... On a clear day...

A package was supposed to be delivered today, was on the truck for delivery and everything... Got delayed due to weather.... On a clear day

 – About 2 months ago.

So I get a text that my package will be delivered today. Ok... I see it cleared in Greenville Texas and is in transit for delivery. Cool, I take off work. Call my roommate asking to leave late so...

So I get a text that my package will be delivered today. Ok... I see it cleared in Greenville Texas and is in transit for delivery. Cool, I take off work. Call my roommate asking to leave late so there isn’t a gap in someone being at the house for the SIGNATURE. 7pm approaching, no updates in text or email or tracking. Some lady from customer support tells me it’s due to deliver tomorrow. No, you said today. You already cost me money taking off work. So they going to come tomorrow, when nobody is there and then again Thursday and then Friday which will tie me to the house until they deliver my things that were banged off and on the truck several times over several days. Their f%@k ups are finally catching on to where I can’t do this anymore. No more fed ex - if your business can’t shit it ups or other means I will go somewhere else.

 – About 2 months ago.

A shipment with material contained in 9 separate cardboard boxes were left by FED EX at a location other than the Deliver To address. The boxes sat outside through 2 rain storms before I was a...

A shipment with material contained in 9 separate cardboard boxes were left by FED EX at a location other than the Deliver To address. The boxes sat outside through 2 rain storms before I was a notified by a passer by, there were boxes there.

 – About 2 months ago.

Fedex drove my package all the way to my house before realizing i changed it to be left at walgreens and took it back 2 hours away...where its been for 5 days now. THEY LITERALLY HAD TO DRIVE PAST...

Fedex drove my package all the way to my house before realizing i changed it to be left at walgreens and took it back 2 hours away...where its been for 5 days now. THEY LITERALLY HAD TO DRIVE PAST WALLGREENS TWICE TO GET TO AND FROM MY HOUSE arE YOU NOW HOLDING IT HOSTAGE???

 – About 2 months ago.

Fed-Ex continues to fail to deliver packages to home. Usually never get a door tag until final notice is posted. Out of 6 recent packages, none were delivered to home even though there is someone...

Fed-Ex continues to fail to deliver packages to home. Usually never get a door tag until final notice is posted. Out of 6 recent packages, none were delivered to home even though there is someone here almost 24 hours a day. All 6 were eventually picked up at the service center. Since Fed-Ex does not make home deliveries on Monday, but they load the package on the truck on Sunday, there is no way to pick up your package at the service center on Monday. That makes no sense. Calling customer service is a miserable, unintuitive, and insufficient choice maze of automated call screening. It is like they do not want you to actually get to the place that can help you resolve the problems they create. I avoid Fed-Ex even when it will cause additional expense.

 – About 2 months ago.

My package was late because of THUNDER!...

My package was late because of THUNDER!

 – About 2 months ago.

Ordered two items from Walmart, both sent FedEx and both lost in transit, at least initially. Item 1 finally delivered, a bit worse for wear, item 2 stuck in Port Wentworth, GA for the past week...

Ordered two items from Walmart, both sent FedEx and both lost in transit, at least initially. Item 1 finally delivered, a bit worse for wear, item 2 stuck in Port Wentworth, GA for the past week after traveling from the origination point in Greenfield, IN. Since the destination is in Iowa, seems a little counter-intuitive and not very cost effective to ship to the south east coast, then back to the Midwest, if indeed that's what happens.

 – About 2 months ago.

Never had a good experience with fedex either. I ordered a package 40 miles away from my house says it will take a week? A week?! A week to go 40 miles?! Also I could send a small package USPS for...

Never had a good experience with fedex either. I ordered a package 40 miles away from my house says it will take a week? A week?! A week to go 40 miles?! Also I could send a small package USPS for half the price and get there 2-3 days which would take fedex a week and cost twice as much.

 – About 2 months ago.

Waited home all day due to deliveries with a signature requirement. See the FedEx truck parked in front of the house. Husband goes out to meet him only to watch him turn around and drive away. NEVER...

Waited home all day due to deliveries with a signature requirement. See the FedEx truck parked in front of the house. Husband goes out to meet him only to watch him turn around and drive away. NEVER attempted to deliver the package but marked it as nobody was home. Called customer service and they were absolutely useless. Now I have to wait around for another day to see if they are capable of doing their job! So angry! Never use FedEx if you can help it!

 – About 2 months ago.

CP is in a STRIKE and they do a BETTER job than FedEx,
I got my shipments in 2 days with canada post and im still waiting for one from fedex -_-...

CP is in a STRIKE and they do a BETTER job than FedEx,
I got my shipments in 2 days with canada post and im still waiting for one from fedex -_-

 – About 2 months ago.

They have my package for 15 days, They try to deliver 2 times saying that nobody was at home, but I was here expecting that. When I call they somehow make me promises and don't solve my problems...

They have my package for 15 days, They try to deliver 2 times saying that nobody was at home, but I was here expecting that. When I call they somehow make me promises and don't solve my problems at all. I will have to go to Fedex depot and get my mail, 1 hour travel in a 2 degrees day. f%@k YOU fedex

 – About 2 months ago.

f%@king garbage, ordered for 1-2 days, took more than a f%@king week. The driver came by once and couldn't press the stupid button to ring my super loud apartment bell I guess? Is it really that...

f%@king garbage, ordered for 1-2 days, took more than a f%@king week. The driver came by once and couldn't press the stupid button to ring my super loud apartment bell I guess? Is it really that hard? I don't even understand how they can even mess up that bad.

Had 3 different experiences with fedex, and all 3 of them were garbage, I f%@king loathe them now.

 – About 2 months ago.

It seems that UPS is the only carrier that actually delivers when there is snow on the ground. A vendor I purchased 2 rugs from sent them via Fedex, and Fedex declared 3 weather "exceptions"...

It seems that UPS is the only carrier that actually delivers when there is snow on the ground. A vendor I purchased 2 rugs from sent them via Fedex, and Fedex declared 3 weather "exceptions" as its excuse for not delivering. Although, one of the rugs got on a truck whose driver actually did her job. Today, my wife saw the Fedex truck parked about .2 of a mile from our house just hanging out smoking a cigarette. She couldn't get her sorry butt down the road to deliver our package though. Anyone who lives and works in Vermont has to be able to drive in snow. The UPS drivers can do it but it doesn't seem as though Fedex can. That's why I think they suck.

 – About 2 months ago.

Live on dead end street. Waited all day for driver to come due to signature required. Driver comes on our road, drives past house to end of block to turn around I assume. Back comes van, driver stops...

Live on dead end street. Waited all day for driver to come due to signature required. Driver comes on our road, drives past house to end of block to turn around I assume. Back comes van, driver stops for 2 seconds looks at house, then peels away before I can get on steps!! WTF!

Called up company they promised to send him back - never came. Paid for one day shipping on critical item. Now will be delivered after thanksgiving!!

 – About 2 months ago.

2 days delivery became 10 days and not received yet. On first estimated delivery - they didn't delivere the package saying 'Customer not available or business closed'. On second day I kept...

2 days delivery became 10 days and not received yet. On first estimated delivery - they didn't delivere the package saying 'Customer not available or business closed'. On second day I kept my door open so they can even see me. But no, tracking says 'Local delivery restriction - Delivery not attempted'. Weather is good and everything is okay....so what could be the reason for 'Delivery not attempted'. And, then they scheduled it to deliver 3 days later. Fedex sucks, even USPS is much better than this expensive courier service

 – About 2 months ago.

Worst shipping company ever! As soon as my package hit their distrubution center, the tracking info said "returning to sender."

What the hell? I call Amazon and complain, they...

Worst shipping company ever! As soon as my package hit their distrubution center, the tracking info said "returning to sender."

What the hell? I call Amazon and complain, they call Fedex, endless back and forth for an entire week.

Fedex said they tried to deliver it 3 times, i have video surveillance around my house and guess what? Suprise! No FedEx truck ever came by.

Eventually I got the package from a surly driver who wanted my signature before even leting me see the item.

I hope this company goes bankrupt.

 – About 2 months ago.

Why the invoice download has txt, excel, xml but no PDF option?...

Why the invoice download has txt, excel, xml but no PDF option?

 – About 2 months ago.

I live near the distribution hub. Which means that my package is first on the truck and last off. At the end of the day, the driver decides that they prefer not to work more so they mark my address...

I live near the distribution hub. Which means that my package is first on the truck and last off. At the end of the day, the driver decides that they prefer not to work more so they mark my address as incorrect . It is actually the correct address. But this buys them another day. Do they contact me or the shipper? NO! Because it's a ploy to not have to do the delivery until convenient for them. They have had my package for three days!!!!I will always pick up at the store if I purchase online. And will check the company I order from to see who they ship with.This has happened every time a package is shipped through them to my area. It isn't a bad neighborhood. Just inconvenient to them. Because who cares about the customer? Not Fed-Ex.

 – About 2 months ago.

FedEx is a nightmare to deal with. I left a note, "please leave the box around at the back door" literally 15 steps. The douche driver just leaves it at the front door, with no plastic bag...

FedEx is a nightmare to deal with. I left a note, "please leave the box around at the back door" literally 15 steps. The douche driver just leaves it at the front door, with no plastic bag (UPS covers your crap when its POURING) on my front door step. I have to run out of work and go and bring in the box in before the rain ruins the item or a thief makes off with my purchase. Total douchebags, and I will stop ordering from companies that use them as their shippers. Its not worth the hassle or anxiety of waiting for something to happen at your front door.

 – About 2 months ago.

I can understand a package arriving a day late for unforeseen things like plane delays. What I can't understand is being GUARANTEED by multiple supervisors that a package will be delivered that...

I can understand a package arriving a day late for unforeseen things like plane delays. What I can't understand is being GUARANTEED by multiple supervisors that a package will be delivered that day or by such and such a time the following day. Stop promising things you have no intention of delivering on!!! All they do is lie to you because there is nothing they can do. They can't stand behind their own service capabilities so I don't think anyone with a brain should ever stand behind using their service. If you can help it don't even allow yourself get burned the one time.

 – About 2 months ago.

Seriously, though. Why is this company still afloat? Why would any reputable business sign a contract with FedEx? I can't believe a company as customer-focused as Nordstrom would use this crap...

Seriously, though. Why is this company still afloat? Why would any reputable business sign a contract with FedEx? I can't believe a company as customer-focused as Nordstrom would use this crap service. Absolutely no exaggeration, FedEx has a roughly 50% success rate getting packages to me without at least one call to get a package back on track. How can a company be so awful at the one thing they do and still be around? I honestly don't understand it.

 – About 2 months ago.

Hello to the group, I'm looking for some sensible perspectives on my situation. I shipped a collectible guitar to an eBay buyer FedEx damaged the guitar because they dropped it the box was crushed...

Hello to the group, I'm looking for some sensible perspectives on my situation. I shipped a collectible guitar to an eBay buyer FedEx damaged the guitar because they dropped it the box was crushed on the corner the shock caused a crack in the guitars neck. I got the guitar back from the buyer then FedEx sent a call tag and took the guitar for inspection they subsequently paid for the claim and I was expecting to receive the guitar back, is that a reasonable expectation? All of my communications with FedEx subsequent to the claim by their employees indicate that the shipper always received back the damaged item. I went as far as to email FedEx corporate and was called back by the executive office who told me that they paid the claim and do not need to return the guitar. I even called the local Depot where the guitar went for inspection and was told they disposed of it I find that to be a lot of bull because the guitar was a collectible and it wasn't damaged Beyond repair. I do understand that they paid the claim however if their policy would and should be to return the damaged item I think that I should get my damaged item back. Thank you for any feedback it's greatly appreciated.

 – About 2 months ago.

I shipped 2 items next day air Fedex cost $616.00, one item arrived the other has vanished, I spend a hour on the phone everyday with fedex nobody wants help, Shipped 2 more items the next week, next...

I shipped 2 items next day air Fedex cost $616.00, one item arrived the other has vanished, I spend a hour on the phone everyday with fedex nobody wants help, Shipped 2 more items the next week, next day air same cost, they arrived totally smashed up, same response from fedex they are total crap.

 – About 2 months ago.

Fed. Ex. Home Delivery sucks. Was expecting package on Friday but due to weather event it was delayed until Saturday. You guessed it. No delivery on Saturday after being out for deliver all day. Now...

Fed. Ex. Home Delivery sucks. Was expecting package on Friday but due to weather event it was delayed until Saturday. You guessed it. No delivery on Saturday after being out for deliver all day. Now won't see it until Tuesday.

 – About 2 months ago.

From getting the delivery address mixed up with the pickup address to not delivering the package per their own emailing's one has to wonder how they still get any business.

A package...

From getting the delivery address mixed up with the pickup address to not delivering the package per their own emailing's one has to wonder how they still get any business.

A package was to be delivered today, 11/17/2018. Did not arrive. Called "customer service" and was told it wont be delivered until the 20th. I asked how can that be when the email says today. He then changed his mind and said, oh yeah, it will be delivered today. Did not get delivered.

Customer service obviously isn't being managed nor is their notification accurate. The mentality of we are so big and you don't really have a choice seems to be the managerial mentality at Fedex.

I'm just so tired of everything not working as advertised and tired of having to put so much effort into getting a business to just do what you paid for and for what they promised.

 – About 2 months ago.

Everything about FedEx SUCKS!!! I don't know why people insist on sending me stuff with these a-holes. I'm on a 3rd floor apartment. USPS will leave my packages behind my trash can or they...

Everything about FedEx SUCKS!!! I don't know why people insist on sending me stuff with these a-holes. I'm on a 3rd floor apartment. USPS will leave my packages behind my trash can or they make it real easy to put mail on hold. UPS will let me pick it up at a near by location. The FedEx DickHeads don't deliver or leave it for me to pick up somewhere. And try to talk to them, forget that. They suck, their web site sucks, customer service SUCKS, SUCKS, SUCKS....

 – About 2 months ago.

I waited at home all day yesterday with an email confirmation my signature required package would be delivered before the end of the day on 11/16/18. They never showed up. So I'm waiting today,...

I waited at home all day yesterday with an email confirmation my signature required package would be delivered before the end of the day on 11/16/18. They never showed up. So I'm waiting today, Saturday and they haven't showed up! It's always the same with Fed EX, late, unreliable, cranky drivers! GRRRRR...bring my package!

 – About 2 months ago.

i sent a package by Canada Post (regular Mail) the postage was payed for by the Receiver but i got a bill from Fedex for $25. i didn't hire them to do anything. the package was delivered. ...

i sent a package by Canada Post (regular Mail) the postage was payed for by the Receiver but i got a bill from Fedex for $25. i didn't hire them to do anything. the package was delivered.

 – About 2 months ago.

FedEx sucks. Waited for my package, wasn't delivered. Next day I scheduled a delivery after 06:00 pm. FedEx guy left a voice message on my phone that he could not find my apartment. I paid $15 for...

FedEx sucks. Waited for my package, wasn't delivered. Next day I scheduled a delivery after 06:00 pm. FedEx guy left a voice message on my phone that he could not find my apartment. I paid $15 for express shipping because I am leaving for a month. and now they will not deliver my package till Monday so basically I can not get my package.
It has become my life goal to get a package from a FedEx guy, They don't even try.

 – About 2 months ago.

I stayed home from work in Wednesday to receive a signature required delivery. I had to leave the house for 30 minutes for a family emergency. Of course when I got back I had missed the delivery. I...

I stayed home from work in Wednesday to receive a signature required delivery. I had to leave the house for 30 minutes for a family emergency. Of course when I got back I had missed the delivery. I paid $5.25 to have the delivery scheduled for the next day between 5pm and 8pm. When no sign of driver at 8pm I called customer service and they called the station and assured me the driver was just running late and I would definitely get my package that evening. I called back at 10pm to find out they had cancelled the delivery at 9pm and gone home. I have been on the phone all morning with 4 different calls trying to find out where my package is and where I can go to get it. I was on hold for 45 minutes with customer service and when they finally connected me to the local station the woman asked me what my issue was and I said that my issue is that I'm trying to find out how to get my damn package. The woman immediately hung up on me. FedEx sucks a big one.

 – About 2 months ago.

Third time for me getting f'd up by fedx. Paid for overnight shipping Wednesday for Thursday delivery and since Tennessee got a little snow they can't deliver it. Called today Friday and was...

Third time for me getting f'd up by fedx. Paid for overnight shipping Wednesday for Thursday delivery and since Tennessee got a little snow they can't deliver it. Called today Friday and was told my package was still sitting there I advised them it's an expensive valuable instrument and was told someone will be assigned to it and call back. Pathetic a few inches of snow can shut down a major shipping company. What's more sad is this was being shipped within the same state ny but had to go to Memphis first then back to ny. Weird logistics.

 – About 2 months ago.

FEDEX SUCKS ;;AFTER GOING THROUGH A MATRIX FROM HELL-- I GET SOME OFFSHORE ASSWIPE LIKE MICROSOFT-- WHAT HAS HAPPENED TO FEDEX !!? HE SAID HIS NAME WAS IVAN, YEAH RIGHT--
BACK TO BERT N ERNIE...

FEDEX SUCKS ;;AFTER GOING THROUGH A MATRIX FROM HELL-- I GET SOME OFFSHORE ASSWIPE LIKE MICROSOFT-- WHAT HAS HAPPENED TO FEDEX !!? HE SAID HIS NAME WAS IVAN, YEAH RIGHT--
BACK TO BERT N ERNIE AT THE POFFICE ! FUKFDX !!+++

 – About 2 months ago.

So hundred of dollars of electronics and other Christmas presents lost because fed-ex can't seem to figure out how to find an address!....not once, not twice, not three time, not four times but...

So hundred of dollars of electronics and other Christmas presents lost because fed-ex can't seem to figure out how to find an address!....not once, not twice, not three time, not four times but five Damn times now in the last six months! Each time they say they will update their maps but ...nope!
They even left a big box of toys from Amazon on the side of the highway miles out of town over a mile from the house and told nobody for 3 damned days!
Then you call customer service and they have absolutely zero f%@ks to give!
I have moved out to a small country town 7 years ago and order of Amazon all the time and never not once has UPS ever screwed up but Fed-Ex gets it wrong more than right!
Even tonight when the tracking number says Fed-Ex dropped off the package at 6:18 I was out on the deck receiving 3 packages from UPS and talking to the driver......drips with irony!
I wonder how much Fed-Ex has to screw up before Amazon pulls their head out of their ads and stops using them?

 – About 2 months ago.

My package arrived at a nearby “FedEx facility” three days ago. Since then it has proceeded to two additional FedEx facilities all of which have been in neighboring cities to mine. Basically its...

My package arrived at a nearby “FedEx facility” three days ago. Since then it has proceeded to two additional FedEx facilities all of which have been in neighboring cities to mine. Basically its taking the scenic route in a round about tour of the entire region when it has been in a drivable/deliverable distance for days now while the delivery date keeps getting pushed back. I hope it’s enjoying itslef on this lovely unnecessary road trip that it’s taking.

 – About 2 months ago.

FexEx throws package on porch and claims that means it’s been delivered. I never received it! After a month of run-around from customer (dis)service, they tell me their driver said he delivered it...

FexEx throws package on porch and claims that means it’s been delivered. I never received it! After a month of run-around from customer (dis)service, they tell me their driver said he delivered it therefore it’s been delivered and there’s nothing else they’re gonna do. Talk about a total lack of responsibility.

 – About 2 months ago.

they take one week to deliver a package at max shipping speed one state over. what the hell...

they take one week to deliver a package at max shipping speed one state over. what the hell

 – About 2 months ago.

Ordered something Saturday last week, 11/3/2018, was supposed to arrive on 11/8/2018, never came but showed as delivered under tracking. After bitching with customer support for a couple days...

Ordered something Saturday last week, 11/3/2018, was supposed to arrive on 11/8/2018, never came but showed as delivered under tracking. After bitching with customer support for a couple days straight, still haven't seen my damn package. How the hell are they allowed to get away with this shit? I know it wasn't package theft either due to the simple fact that I was sitting on my porch when it was "delivered".

 – About 2 months ago.

Their people get away with anything and everything. They are totally arbitrary. If they don’t feel like doing something they don’t. I’ll spare you the details. Use Ups. ...

Their people get away with anything and everything. They are totally arbitrary. If they don’t feel like doing something they don’t. I’ll spare you the details. Use Ups.

 – About 2 months ago.

Ordered 4 tires from online service. Guess how many got delivered? 3. How the F does one tire get separated from the other 3. Now they can't find it of course. I'll never use fedex again....

Ordered 4 tires from online service. Guess how many got delivered? 3. How the F does one tire get separated from the other 3. Now they can't find it of course. I'll never use fedex again.

 – About 2 months ago.

Ordered stuff from a E bay seller. Received e-mail from Fed-ex that order would be delivered on Friday, 11-09, by end of day. Home all day. Late in the day, I checked the tracking number link, again,...

Ordered stuff from a E bay seller. Received e-mail from Fed-ex that order would be delivered on Friday, 11-09, by end of day. Home all day. Late in the day, I checked the tracking number link, again, and it had been changed to Saturday 11-10. Errands to run on Saturday, was out from 11-1:30. E-mail notice that delivery was attempted, no one at home. Called Fed-ex and asked if I could come pick up the package from them. Told no, they were closed for the day and will not reopen till Tuesday due to Monday being a holiday. I informed him that it was only 1:30pm. He informed me they close on Saturday at 1. This was no where in their on-line information or I would have waited. He informed me that this package requires a signature or I can print off a form from their site and instruct to leave at the door. So now I have to create an account with Fed-ex to allow them to deliver to me!! Not to mention my printer is not working, so I can't print the d*** form unless I get a new printer. Just to have some Christmas ornaments delivered. All they would have had to say was delivery would have been before 1p.

 – About 2 months ago.

Today I had another lousy delivery experience with FedEx in Rochester, NY. I have a sign on my front and side doors asking for all deliveries to be placed inside the door of our porch. UPS and the...

Today I had another lousy delivery experience with FedEx in Rochester, NY. I have a sign on my front and side doors asking for all deliveries to be placed inside the door of our porch. UPS and the Post Office complies every time and FedEx never does. Today it was raining and snowing.....by the time I got home the box containing an electric appliance was completely soaked through and a soggy mess. The next time I order something I will be sure to request that the shipper NOT use FedEx. I, in turn, will never use their services.

D Larsen
Rochester,NY

 – About 2 months ago.

Tire tracks on my sodded Bermuda Lawn, leading up to my front porch, realized it was Fed ex delivering my Chewy cat litter. Sorry Chewy, love your service, but it does not make up for the...

Tire tracks on my sodded Bermuda Lawn, leading up to my front porch, realized it was Fed ex delivering my Chewy cat litter. Sorry Chewy, love your service, but it does not make up for the inconvenience of lawn repair! Had to Fire you! Get UPS and I"ll be back!

 – About 2 months ago.

Delivery service sucks. My package was on the truck to be delivered today and then I got a message that the address was not correct. This is not true. I checked with the sender and the address is...

Delivery service sucks. My package was on the truck to be delivered today and then I got a message that the address was not correct. This is not true. I checked with the sender and the address is the correct one. I have had so many problems with FedEx that I have tried to get senders to use another service like UPS. They seem to get it right all the time.

 – About 2 months ago.

Fedex HOW?!
Shipped my car Transmission with them since it was under 150lbs. Went less than 10 miles, and has not been scanned since. This happened on Halloween. Guess the trick is on me! Now I...

Fedex HOW?!
Shipped my car Transmission with them since it was under 150lbs. Went less than 10 miles, and has not been scanned since. This happened on Halloween. Guess the trick is on me! Now I have a car sitting in my garage without a transmission.

Fedex how can you lose a 40 gal container with a 140 lb transmission in 1 hr and 10 miles worth of delivery?

 – About 2 months ago.

This is the second time dealing with a signature required package with FedEx, and just like the last time they try to deliver it at noon on a weekday, while I’m at work, after I put “don’t...

This is the second time dealing with a signature required package with FedEx, and just like the last time they try to deliver it at noon on a weekday, while I’m at work, after I put “don’t deliver until after 4” on my delivery instructions.

 – About 2 months ago.

So the idiot Fed ex driver pulls into the door yard, jump side of his truck walk to the door slab the sticker and gets back and I trust to me. I Yell for him to stop by, he looks at me, And drives...

So the idiot Fed ex driver pulls into the door yard, jump side of his truck walk to the door slab the sticker and gets back and I trust to me. I Yell for him to stop by, he looks at me, And drives away. So now I'm stuck here all day tomorrow waiting for this idiot to come back. Why would Spectrum, Or any Company use these jokers for shipping? Had I known it would not be coming through UPS, I would never have signed up.

 – About 3 months ago.

Fedex sucks!
I received a package today, and I saw in the email the following information:

Signed for by: ~DAWN STAIRS

I live in an apartment complex, and they...

Fedex sucks!
I received a package today, and I saw in the email the following information:

Signed for by: ~DAWN STAIRS

I live in an apartment complex, and they literally left my package DOWNSTAIRS!
Luckily nobody robbed my package, but it was a pretty bad service

 – About 3 months ago.

FedEx sucks. Sent me email saying Wednesday delivery and had to sign for package. Waited all day ... never showed. Had to track package to find out the package won't show up until Thursday now....

FedEx sucks. Sent me email saying Wednesday delivery and had to sign for package. Waited all day ... never showed. Had to track package to find out the package won't show up until Thursday now.

Last year they said they stopped by and no one was home (I took that day off too and waited around all day).

FEDEX = LIARS LIARS LIARS. AS A VENDOR, WHEN YOU SHIP TO YOUR CUSTOMERS USING THESE GUYS YOU'RE SHITTING ON THEIR FACES. DON'T DO IT!!!!

 – About 3 months ago.

I send many packages a year at my company and drop them off at the Clarendon, VA FedEx store in Arlington. In 9 years, FedEx has never lost a package nor have I files a claim. In the last month,...

I send many packages a year at my company and drop them off at the Clarendon, VA FedEx store in Arlington. In 9 years, FedEx has never lost a package nor have I files a claim. In the last month, I've filed two claims, each for a $2500 MacBook Pro. The first one just shows I dropped in off, then no updates on tracking. The second one was received by the end user, but the packages was opened and the MacBook Pro replaced with a bunch of catering menus. Both claims are still open, but the first one has been a month and no progress.

I will be ending our relationship with FedEx.

 – About 3 months ago.

Truly the worst company ever. They never leave packages at doors,and expect people to wait all day for them to sign.....heres the kicker the package I requested to be sent to me doesn't require a...

Truly the worst company ever. They never leave packages at doors,and expect people to wait all day for them to sign.....heres the kicker the package I requested to be sent to me doesn't require a signiture. Whats even more comedic is that after I pointed out to their "customer service" that their driver didnt even leave a door tag they clamied that my neigbhors must have stolen the door tag (who wants your shitty door tag)???? God I hate this company if I had kids I would rather sacrifice my first born than ever deal with these idiots ever again.

 – About 3 months ago.

Ordered an item on eBay over a week ago. The package has spent the last three days stuck in the same distributed center in Billings, Montana. If you're selling things online, do your customer a...

Ordered an item on eBay over a week ago. The package has spent the last three days stuck in the same distributed center in Billings, Montana. If you're selling things online, do your customer a favor and use USPS. Their pricing is more competitive and they ship things much quicker. Using FedEx is offensive to the customer and a waste of everyone's time.

 – About 3 months ago.

Fedex Just called because delivery driver couldn’t find my house and wanted to know if it was a real address (already 5 days late). My house is on the corner in a residential neighborhood and is 21...

Fedex Just called because delivery driver couldn’t find my house and wanted to know if it was a real address (already 5 days late). My house is on the corner in a residential neighborhood and is 21 years old. My address is posted on both sides of the house and visible from the street. Customer no service informed me they may try to drop it off on Monday. FedEx sucks. Big brown truck always finds its way here

 – About 3 months ago.

FedEx Japan is just as bad. I paid express shipping for my package one week ago and I still haven't received it. When I called the customer service in Tokyo they told me they have outsourced the...

FedEx Japan is just as bad. I paid express shipping for my package one week ago and I still haven't received it. When I called the customer service in Tokyo they told me they have outsourced the shippint! wtf?! I paid for FedEx and they outsourced my delivery to another courier and now they cannot track my package! Unacceptable!

 – About 3 months ago.

Paid for some furniture to be delivered between a 10am-12pm EST window, never showed up Talked to customer service the next day "Sir we can assure you it will be delivered by 5 pm today" ...

Paid for some furniture to be delivered between a 10am-12pm EST window, never showed up Talked to customer service the next day "Sir we can assure you it will be delivered by 5 pm today" "Ok", I said, "Ma'am I will hold you to that." Wanna guess what happened? Wanna guess??????? No show. Looks like we're going to the delivery station tomorrow to wait an hr to be handed our goddamn Target furniture. Any business reading this please PLEASE do not deal with Fedex. They're scum

 – About 3 months ago.

Let’s see. About a year and a half ago I ordered some shoes from gucci. Tracked my shipping via fedex and it should have been deivered on a Monday. This was Tuesday, strange because it requires...

Let’s see. About a year and a half ago I ordered some shoes from gucci. Tracked my shipping via fedex and it should have been deivered on a Monday. This was Tuesday, strange because it requires signature yet I was left no alert they had been there. Tuesday, driver never shows. I call Wednesday only to be told that if I don’t wait for driver the package will go back to NY. I ask what happened to the “we were here” slip and they basically couldn’t be bothered to care. So I waited Wednesday all day and finally got my package at 7:30 pm. Here I am almost two years later to get a bottle of wine I need to sign for and... SAME EXACT SCENARIO!!! Grrr! Never again!!